fix problems on BSIMB PHOTO [iphone]

—— Run into issues on BSIMB PHOTO? Get help pending when official support gets back to you!

BSIMB PHOTO

Info:

company: Shenzhen Fujia Technology Co., Ltd.

: http://www.dreamover-studio.com/

Chat with our AI-based BSIMB PHOTO Support

🛠️ Common BSIMB PHOTO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BSIMB PHOTO crashes constantly

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, wait a... ⇲

incredibly slow

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any... ⇲

Uploads issue

only allows upload of 9 pictures at a time

Fix: 1. Upload in batches: If the app limits uploads to 9 pictures, plan to upload in batches. Select 9 photos, upload them, then repeat the proc... ⇲

UI issue

text is unreadable in dark mode

Fix: 1. Switch to light mode: Go to Settings > Display & Brightness and select 'Light' under Appearance. This will make text more readable until... ⇲

cannot delete photos from the frame using the app

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure BSIMB PHOTO has permission to access your photos. This may affect its... ⇲

unable to see text entries in dark mode

Fix: 1. Switch to light mode: Change the app's appearance to light mode through the device settings to improve text visibility until the issue is... ⇲

Compatibility issue

graphics do not display correctly on iPad

Fix: 1. Check for updates: Ensure both your iPad and the app are updated to the latest versions. Go to Settings > General > Software Update for t... ⇲

cannot scroll to all options on iPad

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve scrolling issues caused by temporary glitches. OR... ⇲

Bugs issue

BSIMB PHOTO goes in nonsensical circles

Fix: 1. Clear app cache: As mentioned earlier, offload the app to clear cache and reinstall it. This can help resolve looping issues. OR 2. Re... ⇲

Account issue

unable to create or sign in to account

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. If the connection is weak, try moving closer to the r... ⇲

failed messages when creating an account

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when attempting to create an account. OR 2. Use a differe... ⇲

Support issue

no customer service support

Fix: 1. Check FAQs or help sections: Look for any built-in help or FAQ sections within the app that may provide guidance on common issues. OR... ⇲

poor instructions provided

Fix: 1. Look for tutorial videos: Search for user-generated tutorial videos on platforms like YouTube that may provide visual guidance on using t... ⇲

Glitches issue

BSIMB PHOTO is glitchy and unstable

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix bugs and improve stability. OR 2. Reinst... ⇲

Crashes issue

BSIMB PHOTO shuts off sporadically

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix stability issues. OR 2. Restart your device: A... ⇲

Network issue

cannot connect to Wi-Fi

Fix: 1. Check Wi-Fi settings: Go to Settings > Wi-Fi and ensure you are connected to the correct network. If not, select your network and enter t... ⇲

Customization issue

does not allow photos to be shown in random order

Fix: 1. Manually rearrange photos: If the app does not support random order, consider manually rearranging the photos in the desired order before... ⇲

Updates issue