—— Run into issues on Foodiet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your internet connection is stable. Try switching from Wi-Fi to mobile data or vice versa. If the issue persists, clear the app'... ⇲
Fix: Try accessing the website using a different browser or device to see if the issue is browser-specific. If it works on another browser, consi... ⇲
Fix: Ensure that the barcode is clear and not damaged. Try scanning in a well-lit area and hold the camera steady. If the scanner still fails, ma... ⇲
Fix: If you find incorrect nutritional information, you can manually enter the correct data for your personal use. Go to the food item in the app... ⇲
Fix: Double-check the ingredients and their quantities in your custom recipe. Ensure that all ingredients are entered correctly and that the app... ⇲
Fix: Ensure that you are scanning the barcode correctly. Hold the camera steady and ensure the barcode is well-lit and in focus. If it still does... ⇲
Fix: Make sure you are saving your created foods properly. After entering the information, look for a 'Save' button and ensure it is clicked befo... ⇲
Fix: Ensure that you are using the correct food item in the app that corresponds to the weight you are entering. Sometimes, the app may not autom... ⇲
Fix: If the app does not match the nutritional information, manually verify the data against the food packaging and enter the correct information... ⇲
Fix: Cross-check the scanned items with the actual product labels. If discrepancies are found, manually enter the correct nutritional information... ⇲
Fix: Familiarize yourself with the app by exploring the help or tutorial section, if available. This can provide insights into navigating the app... ⇲
Fix: If the scanner does not recognize certain foods, try searching for them manually in the app's database. You can also add missing items by us... ⇲
Fix: You can manually calculate net carbs by subtracting fiber from total carbohydrates. Keep a calculator handy or use a notes app to track this... ⇲
Fix: Check the app settings to see if there is an option to adjust your targets. This is usually found under a 'Goals' or 'Settings' section in t... ⇲
Fix: Check the app's update notes in the App Store to see if the feature has been temporarily removed or if there are any known issues. If it is... ⇲
Fix: Ensure that you are selecting a valid region from the dropdown menu. If the app freezes, try closing the app completely and reopening it to... ⇲
Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Camera and ensure that Foodiet has permission to access the ca... ⇲