fix problems on Fidall [iphone]

—— Run into issues on Fidall? Get help pending when official support gets back to you!

Fidall - Loyalty Cards & Deals

Info:

company: Fidall

: https://www.fidall.com/content/contact.html

: www.fidall.com

Chat with our AI-based Fidall Support

🛠️ Common Fidall Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Too many ads

Fix: Consider upgrading to a premium version of the app if available, as this often reduces or eliminates ads. Check the app settings for any opt... ⇲

Bad user experience

Fix: Explore the app settings to customize your experience. Look for options to adjust notifications, themes, or layout preferences that may enha... ⇲

Bugs issue

Inaccurate card scanning

Fix: Ensure that you are scanning the card in a well-lit area and that the camera lens is clean. Hold the card steady and try different angles to... ⇲

Duplicate cards added

Fix: Regularly review your card listings in the app and delete any duplicates manually. Look for an option to manage or edit your cards. OR If... ⇲

Updates issue

Limited loyalty card listings

Fix: Check for any updates to the app that may include new loyalty card listings. Regularly updating the app can provide access to new features a... ⇲

Data loss after update

Fix: Before updating the app in the future, back up your data if the app provides an export or backup feature. This can help prevent data loss du... ⇲

UI issue

Manual entry required for card information

Fix: If manual entry is necessary, ensure you have all relevant card details handy before starting. This can streamline the process and reduce fr... ⇲

Slow issue

Slower performance in new version

Fix: Try clearing the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data.... ⇲

Customization issue

More focus on French/European retailers

Fix: Explore the app's settings to see if there are options to filter or prioritize retailers based on your location or preferences. OR Consid... ⇲

Camera issue

Barcode scanning issues

Fix: Ensure that the barcode is clean and not damaged. Try scanning in different lighting conditions and at various distances to improve recognit... ⇲

Settings issue

Mandatory name entry for card usage

Fix: Check if there are settings in the app that allow you to save your name for future use, which can streamline the process. OR If the name... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.5%

Bad experience

7.7%

Neutral

3.8%

~ from our NLP analysis of 26 combined software ratings.

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Private Data Fidall collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics