fix problems on Final Draft Go [iphone]

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—— Run into issues on Final Draft Go? Get help pending when official support gets back to you!

Final Draft Go
Info:
company: Cast & Crew Production Software, LLC
: https://www.finaldraft.com/support/ios-support-page/
: bit.ly
Chat with our AI-based Final Draft Go Support
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Crashes issue

Frequent crashes

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files. Low storage can ca... ⇲
 
Settings issue

Inability to disable SmartType pop-up

Fix: Check the app settings. Open Final Draft Go, go to Settings, and look for an option related to SmartType or auto-complete features. If avail... ⇲
 
Slow issue

Input lag during typing

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away any unn... ⇲
 
UI issue

Find and Replace feature offscreen

Fix: Try rotating your device to landscape mode. This can sometimes adjust the layout and bring the Find and Replace feature into view. OR Che... ⇲

Cursor indicator missing

Fix: Try tapping the screen where you expect the cursor to be. Sometimes, the cursor may not be visible but can still be activated by tapping.... ⇲

Formatting issues with text

Fix: Reset the formatting for the affected text. Highlight the text and look for an option to clear formatting in the app's text settings. OR... ⇲

Difficulties with text selection

Fix: Try using the magnifying glass feature for more precise text selection. Tap and hold on the text to bring up the selection tool. OR Resta... ⇲

Poor user interface design

Fix: Familiarize yourself with the app layout. Spend some time exploring the menus and options to better understand the interface. OR Consider... ⇲
 
Payments issue

Subscription issues and prompts

Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and see if your Final Draft Go subscription is... ⇲

Final Draft Go does not recognize existing subscriptions

Fix: Log out of your account in the app and log back in. This can refresh the app's recognition of your subscription status. OR Check your sub... ⇲
 
Compatibility issue

Inconsistent functionality across devices

Fix: Ensure that you are using the same version of Final Draft Go on all devices. Check for updates on each device to ensure consistency. OR T... ⇲

Poor support for Magic Keyboard

Fix: Check the keyboard settings on your iPhone. Go to Settings > General > Keyboard and ensure that all relevant settings are configured correct... ⇲

Limited features compared to desktop version

Fix: Familiarize yourself with the features available in the mobile version. Check the app's help section or user guide to understand what is inc... ⇲

Incompatibility with iOS updates

Fix: Check for updates to Final Draft Go that may address compatibility issues with the latest iOS version. Go to the App Store and see if an upd... ⇲
 
Bugs issue

Undo function is buggy

Fix: Try using the undo function multiple times in succession. Sometimes, the function may require a few attempts to register correctly. OR Ch... ⇲
 
Login issue

Problems with account login and password resets

Fix: Ensure that you are entering the correct email and password. Double-check for typos or case sensitivity. OR Try resetting your password t... ⇲
 
Support issue

Lack of customer support response

Fix: Check the app's FAQ or help section for common issues and solutions. Many problems can be resolved with self-help resources. OR Look for... ⇲
 
Customization issue

Inability to edit scene elements effectively

Fix: Ensure you are in the correct editing mode. Check the app settings to see if there are specific modes for editing scenes. OR Try restarti... ⇲
 
Ads issue

Final Draft Go feels like a free product rather than a paid one

Fix: Explore all features of the app to ensure you are utilizing it to its full potential. Sometimes, users may overlook available functionalitie... ⇲
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 what users are saying
Good experience
67.1%

Bad experience
28.1%

Neutral
4.7%

~ from our NLP analysis of 739 combined software ratings.

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 Private Data Final Draft Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Monthly: $1.99 Unlock all features
  2. Annually: $9.99 Unlock all features