fix problems on WhatsApp Business [iphone]

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—— Run into issues on WhatsApp Business? Get help pending when official support gets back to you!

WhatsApp Business
Info:
company: WhatsApp Inc.
: https://faq.whatsapp.com/
: www.whatsapp.com
Chat with our AI-based WhatsApp Business Support
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Loading issue
Status updates not loading properly

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app by closing it completely and reopening it. 3. If the issue pers... ⇲
 
Network issue
WhatsApp Business hangs when data connection is turned on

Fix: 1. Restart your iPhone to refresh the system. 2. Check your internet connection; switch between Wi-Fi and mobile data to see if the issue pe... ⇲
 
Customization issue
Inability to delete status updates

Fix: 1. Tap on your status update to view it. 2. Look for the 'Delete' option (trash can icon) at the bottom of the screen. 3. Confirm the deleti... ⇲
No option to customize status visibility

Fix: 1. Currently, you can only choose between 'My Contacts' or 'My Contacts Except...' for status visibility. To manage this, go to Settings > A... ⇲
Limited tagging features for contacts

Fix: 1. Use the existing tagging features to categorize your contacts. 2. Regularly check for updates, as WhatsApp may introduce more tagging opt... ⇲
No ability to sort unread messages

Fix: 1. Currently, WhatsApp does not have a sorting feature for unread messages. As a workaround, you can manually scroll through your chats to f... ⇲
No automatic translation feature

Fix: 1. Use a translation app or service to manually translate messages. 2. Copy the text from WhatsApp and paste it into a translation app for q... ⇲
No option to add music to status

Fix: 1. Currently, WhatsApp does not support adding music directly to status updates. As a workaround, you can create a video with music using a... ⇲
No folder creation without group appearance

Fix: 1. Currently, WhatsApp does not allow folder creation for chats. As a workaround, you can use the 'Starred Messages' feature to save importa... ⇲
 
Search issue
No search bar for catalog

Fix: 1. Use the filter options available in the catalog to narrow down your search. 2. If you need to find a specific item, consider organizing y... ⇲
 
Notifications issue
Notifications not received when phone is locked

Fix: 1. Go to Settings > Notifications > WhatsApp Business and ensure that notifications are allowed. 2. Check if 'Show Previews' is set to 'Alwa... ⇲
No keyword alerts for chats

Fix: 1. Currently, WhatsApp does not have a keyword alert feature. As a workaround, you can manually search for keywords in chats using the searc... ⇲
 
Updates issue
Loss of saved passwords after updates

Fix: 1. Use a password manager app to store your passwords securely. 2. Regularly back up your data to iCloud or your computer to prevent loss du... ⇲
 
Compatibility issue
Inconsistent performance on iPad

Fix: 1. Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update. 2. Close other apps running in th... ⇲
 
Audio issue
No auto-repeat for voice messages

Fix: 1. Currently, there is no built-in feature for auto-repeating voice messages. As a workaround, you can manually replay the message by tappin... ⇲
 
Privacy issue
No option to save others' status

Fix: 1. Currently, WhatsApp does not allow saving others' status updates. As a workaround, you can take a screenshot of the status if it is an im... ⇲
 
Crashes issue
WhatsApp Business crashes when uploading media

Fix: 1. Ensure that you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check. 2. Restart your iPhone to r... ⇲
 
Support issue
No customer service response

Fix: 1. Use the in-app help feature by going to Settings > Help > Contact Us to submit your issue. 2. Check the FAQ section for common issues and... ⇲
 
Backup issue
Inability to recover lost data

Fix: 1. Regularly back up your chats to iCloud by going to Settings > Chats > Chat Backup. 2. If you lose data, you can restore it from the last... ⇲
 
Video issue
No option to skip videos in status

Fix: 1. Currently, there is no feature to skip videos in status updates. As a workaround, you can manually fast forward the video by dragging the... ⇲
Visual quality during calls is poor

Fix: 1. Ensure you have a strong and stable internet connection. 2. Close other apps that may be using bandwidth during the call. 3. Restart your... ⇲
 
Messages issue
No option to share WhatsApp links with messages

Fix: 1. Currently, you can copy the link to your WhatsApp Business profile and share it manually. 2. To do this, go to Settings > Business Tools... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.6%

Neutral
2.7%

~ from our NLP analysis of 1,018,407 combined software ratings.

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 Private Data WhatsApp Business collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Meta Verified for business: $14.99 Get a verified badge and other benefits
  2. Meta Verified for business: $14.99 Get a verified badge and other benefits
  3. Meta Verified for business: $14.99 Get a verified badge and other benefits
  4. Meta Verified for business: $14.99 Get a verified badge and other benefits
  5. Meta Verified for business: $14.99 Get a verified badge and other benefits
  6. Meta Verified for business: $14.99 Get a verified badge and other benefits
  7. Meta Verified for business: $14.99 Get a verified badge and other benefits
  8. Meta Verified for business: $14.99 Get a verified badge and other benefits
  9. Meta Verified for business: $14.99 Get a verified badge and other benefits
  10. Meta Verified for business: $49.99 Get a verified badge and other benefits