fix problems on FreeFlight 6 [iphone]

—— Run into issues on FreeFlight 6? Get help pending when official support gets back to you!

FreeFlight 6

Info:

company: Parrot SA

: https://www.parrot.com/support/hotline

: parrot.com

Chat with our AI-based FreeFlight 6 Support

🛠️ Common FreeFlight 6 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FreeFlight 6 crashes when accessing SD card

Fix: 1. Restart the app: Close FreeFlight 6 completely and reopen it. This can sometimes resolve temporary glitches. 2. Check SD card compatibili... ⇲

Cannot use video clips in iMovie without editing first

Fix: 1. Convert video format: Use a video converter app to change the format of the video clips to a compatible format for iMovie (like .mov or .... ⇲

Bugs issue

Drone continues moving after subject stops

Fix: 1. Adjust the tracking settings: Open the FreeFlight 6 app, go to the settings for the tracking feature, and ensure that the tracking sensit... ⇲

Orbiting feature does not maintain distance

Fix: 1. Check the orbit settings: In the FreeFlight 6 app, review the orbit settings to ensure the distance is set correctly. 2. Adjust the drone... ⇲

Error when entering pilot name

Fix: 1. Check for special characters: Ensure that you are not using any special characters or spaces in the pilot name, as this may cause errors.... ⇲

No way to level horizon mid-flight

Fix: 1. Use manual adjustments: If the horizon is not level, manually adjust the drone's position to level it during flight. 2. Land and recalibr... ⇲

Error message when creating pilot name

Fix: 1. Check for character limits: Ensure that the pilot name does not exceed any character limits set by the app. 2. Restart the app: Close Fre... ⇲

Customization issue

Hidden features are hard to find

Fix: 1. Explore the app thoroughly: Spend some time navigating through all the menus and settings in FreeFlight 6 to familiarize yourself with th... ⇲

No custom flight profiles available

Fix: 1. Create a manual profile: Use the existing settings to create a manual flight profile by noting down your preferred settings each time. 2.... ⇲

Updates issue

Drone refuses to connect after update

Fix: 1. Restart both devices: Turn off the drone and your iPhone, then turn them back on to reset the connection. 2. Forget and reconnect Wi-Fi:... ⇲

Settings issue

No option for mph in settings

Fix: 1. Check for updates: Ensure that you have the latest version of FreeFlight 6, as updates may add new features including speed units. 2. Use... ⇲

Cannot set custom white balance

Fix: 1. Use preset options: Explore the available preset white balance options in the FreeFlight 6 app to find one that closely matches your desi... ⇲

UI issue

Wi-Fi band graph lacks clarity

Fix: 1. Adjust screen brightness: Increase the brightness of your iPhone screen to improve visibility of the Wi-Fi band graph. 2. Zoom in: If the... ⇲

Compatibility issue

Videos only viewable in FreeFlight 6 app

Fix: 1. Export videos: Use the export feature in FreeFlight 6 to save videos to your iPhone's camera roll for easier access. 2. Use a file manage... ⇲

Network issue

Video connection issues

Fix: 1. Check Wi-Fi signal: Ensure that the drone is within range of your iPhone and that there are no obstructions affecting the Wi-Fi signal. 2... ⇲

Connection issues with the app

Fix: 1. Restart devices: Restart both the drone and your iPhone to reset the connection. 2. Forget and reconnect Wi-Fi: Go to your iPhone's Wi-Fi... ⇲

Video issue

Black video feed during flight

Fix: 1. Check camera lens: Ensure that the camera lens is clean and unobstructed. 2. Restart the app: Close FreeFlight 6 and reopen it to reset t... ⇲

Uploads issue

No ability to stream to custom RTMP server

Fix: 1. Use alternative streaming methods: Consider using other streaming platforms that are supported by FreeFlight 6. 2. Record and upload late... ⇲

Registration issue

Account creation issue on new devices

Fix: 1. Check internet connection: Ensure that your new device has a stable internet connection during the account creation process. 2. Restart t... ⇲

Battery issue

Requires calibration every battery change

Fix: 1. Follow calibration steps: Ensure you are following the correct calibration steps as outlined in the user manual to minimize issues. 2. Ch... ⇲

No individual cell voltage display for battery health

Fix: 1. Use a battery monitoring app: Consider using a third-party battery monitoring app that can provide detailed information about battery hea... ⇲

Freezing issue

FreeFlight 6 freezes frequently

Fix: 1. Clear app cache: Go to your iPhone settings, find FreeFlight 6, and clear the cache if the option is available. 2. Restart the app: Close... ⇲

Syncing issue

No real-time photo save to phone's library

Fix: 1. Manually save photos: After taking photos, use the save option in FreeFlight 6 to export them to your phone's library. 2. Check app permi... ⇲