fix problems on Backgammon [iphone]

—— Run into issues on Backgammon? Get help pending when official support gets back to you!

Backgammon - The Board Game

Info:

company: LITE Games GmbH

: https://www.lite.games/support/

: www.lite.games

Chat with our AI-based Backgammon Support

🛠️ Common Backgammon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Backgammon freezes during gameplay

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Backgammon ap... ⇲

Opponent wins opening roll too often

Fix: 1. Understand that the opening roll is based on random chance. To mitigate this, practice rolling the dice in your mind to get used to the p... ⇲

Crashes issue

Game crashes after winning

Fix: 1. Ensure your app is updated to the latest version by checking the App Store for updates. 2. Clear the app's cache by going to Settings > G... ⇲

Gameplay issue

AI rolls perfect numbers too frequently

Fix: 1. Familiarize yourself with the rules of probability in Backgammon to understand that while it may seem the AI rolls perfectly, it is still... ⇲

Inconsistent game mechanics

Fix: 1. Review the game rules and mechanics to ensure you are playing according to the intended design. 2. If you notice specific inconsistencies... ⇲

No game statistics available

Fix: 1. Check the app settings to see if there is an option to enable game statistics. 2. Keep a manual record of your games and scores if the ap... ⇲

Difficulty levels poorly designed

Fix: 1. Experiment with different difficulty settings to find one that suits your skill level. 2. If the AI is too easy or too hard, consider pla... ⇲

Opponent gets excessive doubles

Fix: 1. Understand that rolling doubles is a part of the game and can happen by chance. Focus on your strategy to mitigate the impact of doubles... ⇲

Leaderboard filled with bots

Fix: 1. Engage with the community to find real players to compete against, which can enhance your experience. 2. Focus on improving your skills a... ⇲

Malfunctions during gameplay

Fix: 1. Restart the app and your device to clear any temporary issues. 2. Ensure your app is updated to the latest version by checking the App St... ⇲

Inability to make legal moves

Fix: 1. Review the game rules to ensure you are aware of all possible moves. 2. Restart the app to see if the issue resolves itself. OR 1. If... ⇲

Lack of tutorial for new players

Fix: 1. Look for any help or FAQ sections within the app that may provide guidance. 2. Search online for Backgammon tutorials or guides that can... ⇲

Bugs issue

Game interface is buggy

Fix: 1. Restart the app to see if the interface issues resolve. 2. Check for updates in the App Store, as developers often release patches for bu... ⇲

Ads issue

Ads cover the game board

Fix: 1. Check if there is an option in the settings to disable ads or purchase an ad-free version of the app. 2. If ads are intrusive, try playin... ⇲

Forced to watch ads after games

Fix: 1. Check if there is an option in the settings to disable ads or purchase an ad-free version of the app. 2. If ads are unavoidable, consider... ⇲

UI issue

Touch screen selection issues

Fix: 1. Clean your screen to ensure there are no obstructions affecting touch sensitivity. 2. Restart your iPhone to clear any temporary glitches... ⇲

Annoying flashing of possible moves

Fix: 1. Check the app settings to see if there is an option to disable move highlighting or flashing. 2. If this feature cannot be turned off, tr... ⇲

Game design is busy and distracting

Fix: 1. Try adjusting the settings to see if there are options to simplify the interface or reduce animations. 2. Play in a quieter environment t... ⇲

Slow issue

Game slows down over time

Fix: 1. Regularly restart the app and your device to clear memory and improve performance. 2. Check your device storage and delete unnecessary ap... ⇲

Account issue

Unresponsive game when trying to delete account

Fix: 1. Restart the app and try again to see if the issue resolves. 2. Check for any updates in the App Store that may address this issue. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.2%

Bad experience

7.3%

Neutral

3.4%

~ from our NLP analysis of 436 combined software ratings.

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Private Data Backgammon collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics