fix problems on Global Coherence [iphone]

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—— Run into issues on Global Coherence? Get help pending when official support gets back to you!

Global Coherence
Info:
company: Heartmath Institute
: https://www.heartmath.com/support/
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Features issue

No global events feature

Fix: 1. Check the app's main menu or events section to see if the feature is located there. 2. Ensure that you have the latest version of the ap... ⇲
 
Freezing issue

Global Coherence freezes on video screen

Fix: 1. Close the app completely and restart it. 2. Check for updates in the App Store and install any available updates. 3. Restart your iPhon... ⇲
 
Camera issue

Camera sensor issues

Fix: 1. Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure Global Coherence is enabled. 2... ⇲
 
Support issue

Poor customer service

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. 2. Look for community forums or user groups where you... ⇲
 
Registration issue

Account creation glitches

Fix: 1. Ensure that you have a stable internet connection when trying to create an account. 2. Double-check that you are entering all required f... ⇲
 
Security issue

Requires password every time to open

Fix: 1. Check if you have enabled any security settings that require a password for app access. Go to Settings > Face ID & Passcode (or Touch ID... ⇲
 
UI issue

No clear feedback signal for coherence level

Fix: 1. Explore the app's settings to see if there are options to enable notifications or feedback for coherence levels. 2. Check if there are a... ⇲

Map display issues

Fix: 1. Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for Gl... ⇲
 
Compatibility issue

Inability to share data with iOS Health

Fix: 1. Go to Settings > Health > Data Access & Devices and check if Global Coherence is listed. If it is, ensure that it has permission to share... ⇲
 
Login issue

Global Coherence does not allow login

Fix: 1. Ensure that you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset i... ⇲
 
Customization issue

Limited options for user customization

Fix: 1. Explore all settings and customization options within the app to ensure you are not missing any features. 2. Check for updates in the Ap... ⇲
 
Uploads issue

No option to upload profile pictures

Fix: 1. Check the app's settings or profile section to see if there is an option to upload a profile picture. 2. Ensure that you have the latest... ⇲
 
Content issue

Lack of meditation content

Fix: 1. Explore all sections of the app to ensure you are not missing any available content. 2. Check for updates in the App Store, as new conte... ⇲
 
Messages issue

Inability to reach out to other users

Fix: 1. Check the app for any social features or community sections that may allow you to connect with other users. 2. Ensure that you have the... ⇲
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 what users are saying
Good experience
63.9%

Bad experience
27.8%

Neutral
8.3%

~ from our NLP analysis of 72 combined software ratings.

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 Private Data Global Coherence collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics