fix problems on Grant [iphone]

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—— Run into issues on Grant? Get help pending when official support gets back to you!

Grant - Cash Advance
Info:
company: Kikoff, Inc.
: https://support.grantcash.com/
: grantcash.com
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Payments issue

Deposit verification process fails

Fix: 1. Ensure that you have entered all required information correctly. Double-check your bank account details. 2. Restart the app and try the v... ⇲

Inability to link debit card

Fix: 1. Ensure that you are entering the correct debit card information, including the card number, expiration date, and CVV. 2. Check if your de... ⇲

Invalid debit card error

Fix: 1. Double-check the debit card information you entered, including the card number, expiration date, and CVV. 2. Ensure that your debit card... ⇲
 
Registration issue

Stuck on verification page

Fix: 1. Restart the app and try the verification process again. 2. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile... ⇲

Grant at capacity for new sign-ups

Fix: 1. If you encounter this message, try again later as the app may be temporarily at capacity. 2. Check the app's social media or website for... ⇲
 
Security issue

Repeated authentication requests

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Check your internet connection and switch between Wi... ⇲
 
Support issue

Customer support unresponsive

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out to customer support through different channe... ⇲

Canned responses from support

Fix: 1. When contacting support, provide detailed information about your issue to help them understand your situation better. 2. Try reaching out... ⇲
 
Bugs issue

Incorrect income detection

Fix: 1. Double-check the income information you provided and ensure it is accurate. 2. If you have documentation to support your income, prepare... ⇲
 
Screen issue

Blank screen when requesting advance

Fix: 1. Restart the app and try the request process again. 2. Ensure that your app is updated to the latest version available in the App Store.... ⇲
 
Network issue

Frequent bank connection loss

Fix: 1. Check your internet connection and ensure it is stable. 2. Restart the app and try reconnecting to your bank. OR 1. If the issue persi... ⇲
 
Syncing issue

Grant does not reflect deposits

Fix: 1. Refresh the app by pulling down on the screen to update the information. 2. Ensure that you have a stable internet connection. OR 1. C... ⇲
 
Slow issue

Slow processing times

Fix: 1. Ensure that your internet connection is stable and try again. 2. Restart the app to refresh the session. OR 1. If the issue continues,... ⇲
 
Account issue

Limited borrowing amounts after repayment

Fix: 1. Review the app's terms and conditions regarding borrowing limits, as they may vary based on repayment history. 2. Ensure that you have me... ⇲
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 what users are saying
Good experience
84.5%

Bad experience
13.7%

Neutral
1.8%

~ from our NLP analysis of 4,140 combined software ratings.

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 Private Data Grant collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics