fix problems on My Koi [iphone]

—— Run into issues on My Koi? Get help pending when official support gets back to you!

My Koi

Info:

company: Sakana Studios

: http://www.sakanastudios.com/contact/

: facebook.com

Chat with our AI-based My Koi Support

🛠️ Common My Koi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My Koi freezes during fish creation

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the My Koi app of... ⇲

fish movement bug requiring restart

Fix: 1. When you notice the fish movement bug, try tapping on the fish to see if it responds. If it does not, close the app completely and restar... ⇲

Gameplay issue

some plants obstruct food

Fix: 1. Try rearranging the plants in your pond. Tap and hold on the plant to move it to a different location where it does not obstruct food. 2.... ⇲

lack of breeding feature

Fix: 1. While waiting for a breeding feature, focus on maximizing the growth and health of your existing fish. Ensure they are well-fed and in a... ⇲

no health check for fish from outside pond

Fix: 1. Regularly monitor your fish's behavior and appearance for signs of health issues, such as lethargy or discoloration. 2. Keep a log of you... ⇲

limited food options for fish growth

Fix: 1. Focus on optimizing the feeding schedule by providing food at regular intervals to maximize growth. 2. Experiment with different feeding... ⇲

Bugs issue

fish appear stuck against walls

Fix: 1. Tap on the stuck fish to see if it can be nudged away from the wall. If it does not respond, try closing and reopening the app. 2. If the... ⇲

Battery issue

phone heats up after prolonged use

Fix: 1. Close any unnecessary background apps by double-tapping the home button (or swiping up from the bottom) and swiping them off the screen.... ⇲

Customization issue

limited pond customization options

Fix: 1. Experiment with different combinations of plants, decorations, and layouts to create a unique pond design within the current limitations.... ⇲

Support issue

no community feature for sharing ponds

Fix: 1. Use social media platforms to share screenshots of your pond and engage with other players. 2. Join online forums or groups dedicated to... ⇲

Backup issue

no cloud backup for koi

Fix: 1. Regularly back up your iPhone using iCloud or iTunes to ensure that your app data is saved along with your device data. 2. Take screensho... ⇲

Glitches issue

glitch in unlocking koi slots

Fix: 1. Restart the app to see if the glitch resolves itself. Sometimes, a simple restart can fix temporary issues. 2. Check for any updates to t... ⇲