fix problems on Poker Face [iphone]

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—— Run into issues on Poker Face? Get help pending when official support gets back to you!

Poker Face: Texas Holdem Live
Info:
company: Comunix Ltd
: https://www.getcomunix.com/support
Chat with our AI-based Poker Face Support
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Freezing issue
Game freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... »»
 
Network issue
Players get kicked out

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to... »»
Difficulty connecting with friends

Fix: Ensure that you and your friends are using the same version of the app. If not, update to the latest version available in the App Store. O... »»
Random disconnections

Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. A stable connection is crucial for o... »»
 
Gameplay issue
Inability to pause the game

Fix: Since the game does not have a pause feature, consider taking a break during a natural pause in the game, such as between hands or rounds. C... »»
Flawed dealer hands

Fix: If you notice consistent issues with dealer hands, try restarting the app to refresh the game state. This can sometimes resolve temporary gl... »»
Limited player capacity at tables

Fix: Try joining games during off-peak hours when more tables may be available, or look for private tables that may have different capacity limit... »»
 
Payments issue
High chip purchase rates

Fix: Consider setting a budget for in-game purchases and stick to it. Look for any promotions or discounts that may be available within the app.... »»
 
Customization issue
No friends list feature

Fix: Use alternative methods to keep track of your friends, such as creating a group chat on a messaging app where you can coordinate games toget... »»
No option to change chip counts during games

Fix: Plan your chip strategy before the game starts, as you will need to stick to your initial chip count throughout the game. OR If you need... »»
 
Support issue
Lack of support response

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR Eng... »»
 
Bugs issue
Inconsistent chip rewards

Fix: Keep track of the rewards you receive and note any discrepancies. This can help you identify patterns and understand when rewards are given.... »»
 
Ads issue
Overly aggressive monetization

Fix: Limit your in-game purchases by setting a strict budget for how much you are willing to spend on chips or upgrades. OR Look for free even... »»
 
Audio issue
Inability to mute specific players easily

Fix: Look for a mute option in the player settings or during gameplay. If available, use this feature to mute players who are disruptive. OR I... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
5.0%

Neutral
3.3%

~ from our NLP analysis of 49,556 combined software ratings.

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 Private Data Poker Face collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Medium Chips Package: $4.99 Medium Chips Package
  2. Mega Chips Package: $9.99 Mega Chips Package
  3. PROMOTION PACK: $2.99 PROMOTION PACK
  4. PROMOTION PACK: $1.99 PROMOTION PACK
  5. PROMOTION PACK: $4.99 PROMOTION PACK
  6. Special small chips package: $3.99 Chips package
  7. PROMOTION PACK V2: $5.99 PROMOTION PACK V2
  8. PROMOTION PACK: $6.99 PROMOTION PACK
  9. Super Chips Package: $19.99 Super Chips Package
  10. PROMOTION PACK V43: $9.99 PROMOTION PACK