fix problems on Resource One Credit Union [iphone]

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—— Run into issues on Resource One Credit Union? Get help pending when official support gets back to you!

Resource One Credit Union
Info:
company: Resource One Credit Union
: https://www.r1cu.org/apps
: www.r1cu.org
Chat with our AI-based Resource One Credit Union Support
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Payments issue

Inability to perform wire transfers

Fix: 1. Verify account settings: Ensure that your account is set up for wire transfers. Check your account type and any restrictions. 2. Use the... ⇲

Zelle functionality issues

Fix: 1. Ensure Zelle is set up correctly: Go to the app settings and verify that your Zelle account is linked properly. 2. Check for app updates:... ⇲

Long check clearing times

Fix: 1. Check deposit policies: Review the Resource One Credit Union's policies on check clearing times, as they may vary. 2. Use electronic depo... ⇲
 
Bugs issue

Multiple app instances created

Fix: 1. Check for multiple accounts: Ensure you are not logged into multiple accounts within the app. Log out of any additional accounts. 2. Clea... ⇲
 
Support issue

Lack of support or help information

Fix: 1. Explore the app: Look for a 'Help' or 'Support' section within the app, often found in the settings or menu. 2. Check the website: Visit... ⇲
 
Login issue

Error messages during login

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: If you cannot remember your pa... ⇲
 
Settings issue

Inability to change phone number

Fix: 1. Check account settings: Look for an option to update your phone number in the app settings or profile section. 2. Use the website: If the... ⇲
 
Account issue

No transaction history for credit cards

Fix: 1. Check account settings: Ensure you are viewing the correct account type (credit card vs. checking). 2. Refresh the app: Close and reopen... ⇲

Pending transactions not displayed

Fix: 1. Refresh the app: Close and reopen the app to refresh the transaction data. 2. Check for app updates: Ensure you have the latest version o... ⇲
 
Search issue

Difficulty locating deposit feature

Fix: 1. Explore the app menu: Look for a 'Deposit' or 'Mobile Deposit' option in the main menu or settings. 2. Use the search function: If availa... ⇲
 
Notifications issue

Missing notifications for card usage

Fix: 1. Check notification settings: Go to iPhone Settings > Notifications > Resource One Credit Union and ensure notifications are enabled. 2. U... ⇲

Annoying update notifications

Fix: 1. Disable notifications: Go to iPhone Settings > Notifications > Resource One Credit Union and turn off notifications for updates. 2. Check... ⇲
 
Syncing issue

Inconsistent account balance updates

Fix: 1. Refresh the app: Close and reopen the app to refresh the account balance. 2. Check for app updates: Ensure you have the latest version of... ⇲
 
Network issue

Resource One Credit Union frequently down

Fix: 1. Check server status: Look for any announcements on the Resource One Credit Union website or social media regarding server outages. 2. Res... ⇲
 
Updates issue

Resource One Credit Union fails to open after update

Fix: 1. Restart your device: A simple restart can often resolve issues with apps not opening. 2. Clear app cache: Go to iPhone Settings > General... ⇲
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 what users are saying
Good experience
97.5%

Neutral
1.7%

Bad experience
0.8%

~ from our NLP analysis of 12,528 combined software ratings.

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 Private Data Resource One Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics