fix problems on E6 CONNECT [iphone]

—— Run into issues on E6 CONNECT? Get help pending when official support gets back to you!

E6 CONNECT

Info:

company: TruGolf

: https://e6golf.com/support

: e6golf.com

Chat with our AI-based E6 CONNECT Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Autoputt system does not adjust based on handicap

Fix: Check if there are any settings within the Autoputt feature that allow for manual adjustments based on your handicap. If not, consider keepi... »»

Annoying robotic voice announces yardage

Fix: Go to the app settings and look for audio or voice settings. If available, you may be able to change the voice or turn off the voice announc... »»

Freezing issue

App frequently freezes and misses shots

Fix: Ensure that your iPhone has the latest iOS version installed. Go to Settings > General > Software Update to check for updates. Also, check i... »»

Bugs issue

Inconsistent yardage and statistics

Fix: Check your settings to ensure that the correct units (yards or meters) are selected. If the issue persists, try resetting the app settings t... »»

Putting bugs causing incorrect shot behavior

Fix: Check for any updates to the app that may address known bugs. Go to the App Store and see if an update is available for E6 CONNECT. OR As... »»

Inconsistent shot detection

Fix: Ensure that your device's sensors are clean and unobstructed. If the issue persists, try recalibrating the app or device if such an option e... »»

Customization issue

Cannot customize club set

Fix: Look for a settings or preferences menu within the app where you can manage your club set. If customization is not available, consider using... »»

Network issue

Device connection issues

Fix: Ensure that Bluetooth is enabled on your iPhone and that the E6 CONNECT device is within range. Restart both your iPhone and the E6 CONNECT... »»

Frequent disconnections during play

Fix: Ensure that your device is within a reasonable distance from the E6 CONNECT device and that there are no obstructions. Restart both devices... »»

Crashes issue

App crashes often

Fix: Make sure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. If storage is low, delete unne... »»

UI issue

Small HUD buttons on mobile devices

Fix: Check if there is an option in the app settings to adjust the HUD size or layout. If not, consider using a stylus for easier navigation. O... »»

Icons and fonts are too small

Fix: Check if there is an option in the app settings to increase font size or change the display settings. If not, consider using a magnifying gl... »»

Battery issue

Battery drain on iOS devices

Fix: Reduce the screen brightness and close any background apps that are not in use. Go to Settings > Display & Brightness to adjust brightness.... »»

Gameplay issue

No offline play option

Fix: Check if there are any features within the app that allow for offline play or practice modes. If not, consider using the app in areas with W... »»

Features issue

Lack of stat tracking features

Fix: Explore the app settings to see if there are any hidden features for tracking stats. If not, consider using a separate app or spreadsheet to... »»

Graphics issue

Graphics quality issues

Fix: Check your device settings to ensure that the app is allowed to use high-quality graphics. Go to Settings > E6 CONNECT and look for graphics... »»

Backup issue

Inability to save rounds played

Fix: Look for a save or export option in the app settings. If this feature is not available, consider keeping a manual log of your rounds played.... »»

Settings issue

Distance measurement stuck in meters

Fix: Check the app settings for a unit of measurement option and switch it to yards if available. If not, consider using a conversion app or calc... »»

Requires manual login every time

Fix: Check if there is an option to stay logged in or remember your credentials in the app settings. If available, enable this feature. OR Con... »»

Screen issue

Need for external monitor full screen option

Fix: Check the app settings for display options to see if there is a full-screen mode available for external monitors. If not, consider adjusting... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

53.6%

Good experience

36.1%

Neutral

10.4%

~ from our NLP analysis of 280 combined software ratings.

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Private Data E6 CONNECT collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Other Data

Cost of Subscriptions

SLX and Tittle X 1 Month Sub: $9.99 40 Pieces of content and online play.
Garmin Basic (12) Month: $300.00 39 Courses, Modes, and P2P Play (12) Months
PhiGolf 1 Month Subscription: $8.99 40 Courses, Modes, and P2P Play (1) Month
TruGolf Mini (1) Month: $9.99 More Courses, Modes, and P2P Play (1) Month
Flightscope Basic 12 Month: $300.00 39 Courses, Modes, and P2P Play (12) Months
SLX and Tittle X 1 Year Sub: $94.99 Online Play and 40 Pieces of Courses or Games
Rapsodo 12M Basic: $250.00 39 Courses, Modes, and P2P Play (12) Months
TruGolf Mini (12) Month: $94.99 More Courses, Modes, and P2P Play (12) Months
Flightscope Expanded 12 Month: $600.00 90+ Courses, Modes, and P2P Play (12) Months
PhiGolf 12 Month Subscription: $84.99 40 Courses, Modes, and P2P Play (12) Months