fix problems on XiaoMei Smart [iphone]

—— Run into issues on XiaoMei Smart? Get help pending when official support gets back to you!

XiaoMei Smart

Info:

company: Vson Technology Co., Ltd

: https://www.vson.com.cn

: www.vson.com.cn

Chat with our AI-based XiaoMei Smart Support

🛠️ Common XiaoMei Smart Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Device sharing requires phone number not asked during sign up

Fix: Check the app settings for any option related to device sharing or account management. If you find an option to add a phone number, follow t... ⇲

System clock bug causing incorrect feeding schedules

Fix: Manually adjust the feeding schedule in the app settings. Go to the feeding schedule section and set the correct times for feeding. Make sur... ⇲

UI issue

XiaoMei Smart does not display current time

Fix: Restart the app to see if it refreshes the current time display. Close the app completely and then reopen it. If the issue persists, try uni... ⇲

Poor English translation

Fix: Check if there is an option in the app settings to change the language. If available, switch to a different language and then back to Englis... ⇲

Syncing issue

Time synchronization issues after daylight saving time change

Fix: Manually adjust the feeding schedule in the app after the daylight saving time change. Go to the feeding schedule section and update the tim... ⇲

Network issue

Difficulty connecting fish feeder automatically and manually

Fix: Ensure that the fish feeder is powered on and within range of your Wi-Fi network. Check the Wi-Fi signal strength and try moving the feeder... ⇲

Device fails to connect to network

Fix: Ensure that your Wi-Fi network is functioning properly. Check if other devices can connect to the same network. If not, restart your router... ⇲

Issues connecting to 2.4 GHz Wi-Fi

Fix: Make sure that your router is broadcasting a 2.4 GHz signal. Log into your router's settings and verify that the 2.4 GHz band is enabled. If... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

85.0%

Good experience

10.0%

Neutral

5.0%

~ from our NLP analysis of 20 combined software ratings.

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xiaomei smart

Private Data XiaoMei Smart collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics