fix problems on Helix Jump [iphone]

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—— Run into issues on Helix Jump? Get help pending when official support gets back to you!

Helix Jump
Info:
company: Voodoo
: https://www.voodoo.io
: www.voodoo.io
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Gameplay issue
Long intro sequence

Fix: If the game allows, try to skip the intro sequence by tapping the screen or pressing any buttons that indicate skipping. Familiarize yoursel... »»
Inaccurate leaderboard

Fix: Refresh the leaderboard by closing and reopening the game. This can sometimes correct discrepancies in the displayed scores. OR Check if... »»
Repetitive levels

Fix: Try to set personal challenges for yourself, such as completing levels within a certain time or achieving a specific score, to make the game... »»
Lack of meaningful rewards for progress

Fix: Set personal goals for your gameplay, such as achieving a certain score or completing a number of levels, to create a sense of accomplishmen... »»
Score resets after each level

Fix: Focus on improving your skills rather than the score. Use each level as a practice opportunity to enhance your gameplay. OR Keep a person... »»
Limited retry options after dying

Fix: Try to learn from each death and develop strategies to avoid similar mistakes in future attempts. This can help improve your overall gamepla... »»
 
Bugs issue
Game-breaking bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Helix Jump, and check if an update is available. Upda... »»
 
Glitches issue
Glitches and freezing

Fix: Clear the app's cache by deleting and reinstalling the game. This can help eliminate any corrupted data that may be causing glitches. OR... »»
 
Ads issue
Ads for inappropriate content

Fix: Adjust your device's ad settings to limit personalized ads. Go to Settings > Privacy > Advertising and enable 'Limit Ad Tracking'. This may... »»
No effective ad removal option

Fix: Look for any in-game purchases that may offer an ad-free experience. Sometimes, a small fee can remove ads permanently. OR Consider using... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.7%

Bad experience
5.6%

Neutral
4.7%

~ from our NLP analysis of 1,499,612 combined software ratings.

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 Private Data Helix Jump collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. No ads: $7.99 Remove advertisement from the game
  2. 10 revives: $0.99 10 revives to break your record
  3. No Ads Hammers Bundle: $2.99 No Ads & Hammers
  4. Hammer Pack 6: $99.99 A Bundle of Hammers to use in-game
  5. Hammer Pack 1: $1.99 A Bundle of Hammers to use in game
  6. Hammer Pack 2: $4.99 A Bundle of Hammers to use in game
  7. Hammer Pack 3: $9.99 A Bundle of Hammers to use in game
  8. Cash Pack 2 & No Ads: $4.99 Cash Pack 2 and remove ads from game
  9. Cash Pack 1: $1.99 Cash
  10. Cash Pack 3: $9.99 Cash