fix problems on Obé [iphone]

—— Run into issues on Obé ? Get help pending when official support gets back to you!

obé | Fitness for women

Info:

company: Our Body Electric

: https://www.obefitness.com

: www.obefitness.com

Chat with our AI-based obé Support

🛠️ Common obé Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

obé freezes while watching stream

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can do this by running a speed test or trying... ⇲

Glitches during replay classes

Fix: 1. Clear the app cache: Go to your iPhone settings, find the obé app, and select 'Clear Cache' if available. This can help remove any tempor... ⇲

Audio issue

Inconsistent audio levels

Fix: 1. Adjust device volume: Make sure your iPhone's volume is set to an appropriate level. You can also check the volume settings within the ob... ⇲

Customization issue

Cumbersome filtering options

Fix: 1. Familiarize yourself with the filtering options: Spend some time exploring the filtering features in the app. Sometimes, understanding ho... ⇲

Content issue

Limited class availability for replays

Fix: 1. Check the schedule regularly: Make it a habit to check the class schedule frequently, as new replays may be added at different times. O... ⇲

Recycled content instead of new classes

Fix: 1. Keep an eye on updates: Regularly check for new classes or updates in the app, as they may add new content periodically. OR 2. Mix wor... ⇲

Compatibility issue

Difficulties with casting to devices

Fix: 1. Ensure both devices are on the same network: Make sure your iPhone and the casting device (like a smart TV) are connected to the same Wi-... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure you are using the latest version of the obé app, as updates often include bug fixes that can resolve crashing issu... ⇲

Account issue

Inability to cancel subscription online

Fix: 1. Use the App Store: Go to your iPhone settings, tap on your name at the top, select 'Subscriptions', find obé, and choose 'Cancel Subscrip... ⇲

Slow issue

Slow app performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and close any unnecessary apps running... ⇲

Updates issue

Lack of new content

Fix: 1. Provide feedback: While you cannot contact support, consider using any in-app feedback options to express your desire for more content.... ⇲

UI issue

Poor user interface design

Fix: 1. Explore the app thoroughly: Spend time navigating the app to become more familiar with its layout, which may help you find what you need... ⇲

Unclear class titles

Fix: 1. Read class descriptions: Instead of relying solely on titles, read the descriptions provided for each class to understand what they entai... ⇲

Availability issue

Instructors not consistently available

Fix: 1. Check the schedule: Regularly check the class schedule to see when your favorite instructors are available and plan your workouts accordi... ⇲

Features issue

Limited community engagement features

Fix: 1. Participate in any available forums or social media groups: Engage with other users outside the app to build a community experience. OR... ⇲

Support issue

Inadequate customer support response

Fix: 1. Use in-app help resources: Check if the app has a help section or FAQ that may address your concerns without needing to contact support.... ⇲

Search issue

Issues with class search functionality

Fix: 1. Use specific keywords: When searching for classes, try using specific keywords related to the type of workout or instructor you are looki... ⇲

Settings issue