fix problems on DAK App [iphone]

—— Run into issues on DAK App? Get help pending when official support gets back to you!

DAK app

Info:

company: DAK

: https://www.dak.de/app-support

: www.dak.de

Chat with our AI-based DAK app Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app freezes while watching stream

Fix: 1. Close the DAK app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the DAK app o... »»

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > DAK app, and then select 'Offload App'. This will free up space w... »»

Crashes issue

frequent crashes

Fix: 1. Update the DAK app to the latest version available in the App Store. 2. Check for iOS updates by going to Settings > General > Software U... »»

Offline issue

limited offline functionality

Fix: 1. Check if the DAK app has an option to download content for offline viewing. Look for a download icon next to the content you want to save... »»

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. Check online forums or community pages where other... »»

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > DAK app and ensure that notifications are enabled. Check that the alert style is set to 'Banners' or 'Al... »»

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... »»

Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. If customization is limited, c... »»

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If DAK is using a lot of battery, consider limiting your... »»

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. 2. If your device is not compatible... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.9%

Bad experience

13.2%

Neutral

7.9%

~ from our NLP analysis of 38 combined software ratings.

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Private Data DAK app collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics