fix problems on MGFA MyMG [iphone]

—— Run into issues on MGFA MyMG ? Get help pending when official support gets back to you!

MGFA MyMG Mobile App

Info:

company: Myasthenia Gravis Foundation of America, Inc

: https://myasthenia.org

Chat with our AI-based MGFA MyMG Support

🛠️ Common MGFA MyMG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Account setup is difficult

Fix: 1. Ensure you have a stable internet connection before starting the setup process. 2. Download the latest version of the MyMG app from the A... ⇲

Time-consuming symptom entry

Fix: 1. Familiarize yourself with the symptom entry process by reviewing any available tutorials or guides within the app. 2. Use the 'Quick Entr... ⇲

Bugs issue

Inconsistent with MG-AGL scoring

Fix: 1. Review the scoring criteria provided in the app to ensure you understand how scores are calculated. 2. Keep a personal log of your sympto... ⇲

UI issue

Filters make progress tracking cumbersome

Fix: 1. Take time to explore the filter options available in the app. Familiarize yourself with how each filter works and what data it affects. 2... ⇲

Support issue

Lack of user feedback in development

Fix: 1. Engage with any community forums or user groups related to the app to share your experiences and suggestions. 2. Use any feedback options... ⇲

Customization issue

No option to print or share information

Fix: 1. Take screenshots of the information you want to share and use your device's sharing options to send them via email or messaging apps. 2.... ⇲

Settings issue

Quality of life assessment form missing

Fix: 1. Check if the app has a section for assessments or surveys that may include quality of life metrics. 2. If the form is not available, cons... ⇲

Installation issue

Installation issues

Fix: 1. Ensure your device meets the app's system requirements and has enough storage space. 2. Restart your device and try reinstalling the app... ⇲

Broken login process

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲

Registration issue

Registration code not received

Fix: 1. Check your spam or junk email folder for the registration code email. 2. Ensure that you entered the correct email address during the reg... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

70.0%

Good experience

20.0%

Neutral

10.0%

~ from our NLP analysis of 10 combined software ratings.

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Private Data MGFA MyMG collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Contact Info