fix problems on Kryss [iphone]

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—— Run into issues on Kryss? Get help pending when official support gets back to you!

Kryss - The Battle of Words
Info:
company: Crossword & Sudoku LTD
: https://kryss.app/
: kryss.app
Chat with our AI-based Kryss Support
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Payments issue

High cost of game boards

Fix: Look for in-game promotions or discounts that may be offered periodically. Sometimes, developers run sales or special events that can reduce... ⇲

Limited earning potential for game boards

Fix: Focus on maximizing your gameplay efficiency. Use strategies that allow you to win more games, which can help you earn more points or reward... ⇲
 
Crashes issue

Frequent crashes and bugs

Fix: Ensure that your app is updated to the latest version. Developers often release patches to fix bugs and improve stability. Go to the App Sto... ⇲
 
Freezing issue

Game freezes or lags

Fix: Close any background applications on your iPhone to free up memory. Double-tap the home button (or swipe up from the bottom on newer models)... ⇲
 
Notifications issue

Inconsistent turn notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications > Kryss and ensure that notifications are enabled. You can also... ⇲
 
Ads issue

Misleading referral rewards

Fix: Review the referral program details within the app to understand the requirements clearly. Sometimes, the terms can be confusing, so ensure... ⇲

Ads interrupt gameplay

Fix: Look for an option within the app to purchase an ad-free experience. Many games offer this as a way to enhance gameplay without interruption... ⇲
 
Gameplay issue

No way to pause turns

Fix: If you need to take a break, consider setting a timer for your turn. This way, you can manage your time better and return to the game when y... ⇲

Repetitive game questions

Fix: To keep the game interesting, try to create your own challenges or variations of the game with friends, using the same mechanics but differe... ⇲

No reward for opponents resigning

Fix: If you encounter a resignation, focus on the next game instead. Use it as an opportunity to practice your skills with a new opponent. OR... ⇲

Limited options for free gameplay

Fix: Explore all available free game modes and challenges within the app. Sometimes, there are hidden features or events that can provide additio... ⇲
 
Network issue

Poor connection with random opponents

Fix: Try to connect with friends or family to play instead of random opponents. This can provide a more stable and enjoyable experience. OR If... ⇲
 
Account issue

Inability to recover lost accounts

Fix: Ensure you have linked your account to a social media profile or email address if the game allows it. This can help in recovering your accou... ⇲
 
UI issue

Confusing letter placement

Fix: Practice using the game in a relaxed setting to become more familiar with the letter placement. This can help improve your speed and accurac... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.2%

Bad experience
11.5%

Neutral
7.3%

~ from our NLP analysis of 28,454 combined software ratings.

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 Private Data Kryss collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Medium Coin Bundle: $11.99 Medium Coin Bundle
  2. Mega Power Up Bundle: $10.99 Mega Power Up Bundle
  3. XS Coin Bundle: $2.49 XS Coin Bundle
  4. Super Power Up Bundle: $5.99 Super Power Up Bundle
  5. Small Coin Bundle: $5.99 Small Coin Bundle
  6. Premium 1 Month: $11.99 Premium 1 Month
  7. Medium Game Pack: $9.99 Play Kryss with all your friends
  8. X-Small pack of games: $1.99 Play Kryss with all your friends
  9. Large Coin Bundle: $23.99 Large Coin Bundle
  10. Premium 3 Months: $23.99 Premium 3 Months