fix problems on Bmove [iphone]

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—— Run into issues on Bmove? Get help pending when official support gets back to you!

Bmove
Info:
company: Bmove d.o.o.
: https://bmove.com/contact/
: bmove.com
Chat with our AI-based Bmove Support
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Payments issue
Credit card authorization fails

Fix: Double-check that all the credit card information you entered is correct, including the card number, expiration date, and CVV. Ensure that t... ⇲
No support for non-Croatian credit cards

Fix: If you have a non-Croatian credit card, consider using a currency conversion service or a virtual card that can provide a Croatian card numb... ⇲
Does not save credit card information

Fix: Check the app settings to see if there is an option to enable saving credit card information. If this option is available, make sure it is t... ⇲
Inconsistent performance with different card types

Fix: Test using different types of credit cards (Visa, MasterCard, etc.) to see if the issue persists. Sometimes, specific card types may have co... ⇲
Ticketless feature charges after returning rental

Fix: Before returning the rental, double-check the app to ensure that the ticketless feature is properly activated. If you notice a charge after... ⇲
 
Support issue
No customer support response

Fix: Try reaching out to customer support through multiple channels, such as email, social media, or in-app messaging. Sometimes, different chann... ⇲
 
Compatibility issue
Bmove does not work in some locations

Fix: Check the app's settings to ensure that location services are enabled. This can help the app determine your current location and provide rel... ⇲
 
UI issue
Difficult to select correct parking durations

Fix: Take your time to familiarize yourself with the app's interface. Look for tooltips or help sections that may provide guidance on selecting p... ⇲
Confusing user interface

Fix: Spend some time exploring the app's features and layout. Look for a help or FAQ section within the app that may provide guidance on navigati... ⇲
Repeated data entry required

Fix: Check if the app has a 'Remember Me' or 'Save Information' option when entering your details. If available, enable this feature to reduce th... ⇲
 
Freezing issue
Bmove freezes or crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Bmove, and check for any available updates. Updating... ⇲
 
Security issue
3DS Authentication Error

Fix: Ensure that your bank or credit card provider supports 3D Secure (3DS) transactions. You can do this by contacting them directly or checking... ⇲
 
Account issue
Cannot remove added cars from account

Fix: Log into your Bmove account and navigate to the 'My Cars' section. Look for an option to manage or edit your vehicles. If you see a delete o... ⇲
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 what users are saying
Good experience
80.6%

Bad experience
16.1%

Neutral
3.2%

~ from our NLP analysis of 124 combined software ratings.

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 Private Data Bmove collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics