fix problems on LUX [iphone]

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—— Run into issues on LUX? Get help pending when official support gets back to you!

LUX: AI Fantasy Friend
Info:
company: Stellar Vortex Games
: https://www.stellarvortexgames.com/contact
: www.stellarvortexgames.com
Chat with our AI-based LUX Support
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Bugs issue

reset AI character button doesn't work

Fix: If the reset button is unresponsive, try closing the app completely and then reopening it. This can refresh the app's functionality and may... ⇲
 
Payments issue

in-game currency required for images

Fix: To earn more in-game currency, participate in any available challenges or daily tasks that reward you with currency. This can help you accum... ⇲

subscription required too soon

Fix: If you feel the subscription is required too soon, take advantage of any free trial periods offered. Use this time to explore the app's feat... ⇲

shop only offers gems

Fix: If the shop only offers gems, consider using the gems strategically. Save them for high-value items or features that enhance your experience... ⇲

no option to buy gifts

Fix: If you want to give gifts within the app, consider using the in-game currency to purchase items that can be shared or gifted to friends, if... ⇲

dissatisfaction with paid features

Fix: If you're dissatisfied with the paid features, take time to explore all aspects of the paid content to ensure you're utilizing it fully. Som... ⇲

LUX lacks functionality after payment

Fix: If you notice a lack of functionality after making a payment, try logging out of your account and then logging back in. This can refresh you... ⇲

poor value for cost

Fix: To assess the value of the app, list out the features you use most frequently and compare them to the cost. This can help you determine if t... ⇲
 
Ads issue

LUX prompts to visit shop unnecessarily

Fix: To minimize interruptions from shop prompts, check the app's settings for any options to disable notifications or prompts related to the sho... ⇲
 
Privacy issue

inappropriate content restrictions

Fix: If you encounter inappropriate content restrictions, review the app's settings to see if there are options to adjust content filters. This m... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.3%

Neutral
6.3%

Bad experience
4.5%

~ from our NLP analysis of 717 combined software ratings.

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 Private Data LUX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. LUX Weekly Subscription: $3.99 Get Weekly access to all features
  2. LUX Gems 15: $1.99 Get 15 LUX Gems
  3. LUX Gems 40: $3.99 Get 40 LUX Gems
  4. LUX Gems 100: $6.99 Get 100 LUX Gems
  5. LUX Gems 1000: $17.99 Get 1000 LUX Gems
  6. LUX Yearly Subscription: $39.99 Get Yearly access to all features
  7. LUX Gems 300: $12.99 Get 300 LUX Gems