—— Run into issues on Workaway Travel App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access the Control Center. Look for the orienta... ⇲
Fix: When viewing a host's profile, look for reviews and ratings from other users. This can provide insight into the accuracy of the profile info... ⇲
Fix: Try closing the app completely and reopening it. To do this, swipe up from the bottom of the screen (or double-click the Home button on olde... ⇲
Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR Clear the... ⇲
Fix: Double-check that you are following the ID verification steps correctly. Ensure that your ID is clear and legible in the photo you upload.... ⇲
Fix: Review the app's privacy settings and adjust them according to your comfort level. Limit the amount of personal information you share in you... ⇲
Fix: Use specific keywords in the search bar to narrow down results. For example, include the type of host or location you are interested in. O... ⇲
Fix: Use the search bar to enter specific criteria that may not be covered by the filters. This can help you find more relevant results. OR Ke... ⇲
Fix: When reaching out to hosts, send a clear and concise message that includes your travel dates and specific questions. This may increase the l... ⇲
Fix: Review your message content to ensure it does not contain links or phrases commonly associated with spam. Keep your messages friendly and st... ⇲
Fix: If you prefer using the app, try to find the information you need directly within the app instead of following links. Use the app's search f... ⇲
Fix: Take a moment to familiarize yourself with the app's layout and features. Sometimes, spending a little time exploring can make navigation ea... ⇲
Fix: Ensure you are using the latest version of the app, as account creation features may have been added in updates. Check the App Store for upd... ⇲
Fix: Always check the host's profile for recent activity and reviews. If a host has not been active for a long time, it may be best to avoid them... ⇲
Fix: Check the app for a help or FAQ section that may address your concerns. This can often provide quick answers without needing to contact supp... ⇲
Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is not on and that you are entering the correct email and password.... ⇲