—— Run into issues on First Citizens' FCU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the First Citizens' FCU Mobile app, and select 'Offload App'. This will... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app by checking for updates in the App Store. Developers often release upd... ⇲
Fix: 1. Download necessary documents: If the app allows, download any important documents or information while you are online so you can access t... ⇲
Fix: 1. Use in-app resources: Check if the app has a help or FAQ section that can provide answers to common questions or issues you may encounter... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > First Citizens' FCU Mobile and ensure that notifications are enabled. Adjus... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
Fix: 1. Provide feedback through the app: While you cannot contact support, you can often find a feedback option within the app to suggest featur... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the First Citizens' FCU Mobile app to... ⇲
Fix: 1. Check for updates: Ensure your device is running the latest version of iOS, as updates can improve compatibility with apps. Go to Setting... ⇲