—— Run into issues on Gigi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a location setting in the profile or settings menu. If available, ensure that your location services are enabled for th... ⇲
Fix: Go to the settings or preferences section of the app and double-check the age range settings. Make sure you are saving any changes you make.... ⇲
Fix: Review your profile settings to ensure that your preferences are set correctly. This includes age range, interests, and location. Make sure... ⇲
Fix: Check if there is a distance filter in the app settings. If available, adjust the distance settings to limit matches to a closer range. OR... ⇲
Fix: Explore all sections of your profile to ensure you are utilizing all available editing options. Sometimes, options may be hidden under diffe... ⇲
Fix: If you are required to upload a video profile, consider recording a video using your phone's camera app first. You can then upload this vide... ⇲
Fix: Ensure that your location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and check that Gigi... ⇲
Fix: If bios are not displayed, check if there is a setting in the app that allows you to view more profile details. Sometimes, this can be toggl... ⇲
Fix: Check your notification settings for the app. Go to your iPhone's Settings > Notifications > Gigi, and ensure that notifications are enabled... ⇲
Fix: When entering your birthday, ensure you are using the correct format required by the app. If the app has a calendar feature, use that to sel... ⇲
Fix: If the app has built-in time restrictions, check the settings to see if you can adjust or disable these limits. Look for any parental contro... ⇲
Fix: Explore the chat settings within the app to see if there are any options to enable more features, such as sending images or voice messages.... ⇲
Fix: Look for any help or support section within the app that may allow you to report issues or provide feedback. Sometimes, this can be found in... ⇲
Fix: Try adjusting your profile settings, including interests and preferences, to see if this improves the relevance of matches. The algorithm ma... ⇲
Fix: Be cautious when interacting with profiles that seem suspicious. Look for signs of authenticity, such as detailed profiles and active engage... ⇲
Fix: After an update, try clearing the app's cache if the option is available. This can help resolve any glitches that may have occurred during t... ⇲