fix problems on Quezztion [iphone]

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—— Run into issues on Quezztion? Get help pending when official support gets back to you!

Quezztion: Real Money Trivia
Info:
company: Approofed
: http://skillz.zendesk.com
: quezztion.com
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UI issue

Confusing navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app. Look for a tutorial or help section within the app that may guide you thr... ⇲
 
Bugs issue

Loss of ticketZ without explanation

Fix: 1. Check Game History: Look for a section in the app that shows your game history or transactions. This may provide insight into when and ho... ⇲

Inconsistent question quality

Fix: 1. Provide Feedback: Use any in-app feedback option to report specific questions that are poorly written or incorrect. This can help improve... ⇲
 
Loading issue

Error unable to start game

Fix: 1. Restart the App: Close the app completely and reopen it. This can resolve temporary issues that prevent games from starting. 2. Check for... ⇲

Quezztion fails to load on some devices

Fix: 1. Check for Updates: Ensure that both your iPhone and the app are updated to the latest versions. Go to Settings > General > Software Updat... ⇲
 
Customization issue

Lack of categories for trivia questions

Fix: 1. Explore All Available Options: Check if there are hidden categories or settings within the app that allow you to filter questions by topi... ⇲

Too many sports questions

Fix: 1. Filter Questions: If the app allows you to select categories, choose options that minimize sports questions. 2. Provide Feedback: Use the... ⇲
 
Gameplay issue

Pending games limit gameplay

Fix: 1. Check Game Status: Regularly check the status of your pending games and try to complete them as soon as possible to free up slots. 2. Pla... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use In-App Support: If available, use the in-app support feature to submit your queries. Be clear and concise in your messages. 2. Check... ⇲
 
Installation issue

Installation issues on certain devices

Fix: 1. Check Compatibility: Ensure your device meets the app’s system requirements. Check the app’s page in the App Store for this information.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
76.3%

Bad experience
20.9%

Neutral
2.8%

~ from our NLP analysis of 177 combined software ratings.

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 Private Data Quezztion collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics