fix problems on Desview [iphone]

—— Run into issues on Desview? Get help pending when official support gets back to you!

Desview

Info:

company: 贞元陈

: http://www.desview.com/

Chat with our AI-based Desview Support

🛠️ Common Desview Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Desview freezes after updates

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can often resolve temporary freezi... ⇲

Remote control functionality is broken

Fix: 1. Check Bluetooth connection: Ensure that Bluetooth is enabled on your iPhone and that the remote control is paired correctly. Go to Settin... ⇲

Compatibility issue

Cannot import text files

Fix: 1. Check file format: Ensure that the text files you are trying to import are in a compatible format (e.g., .txt). If not, convert them to a... ⇲

No landscape mode support

Fix: 1. Check app settings: Look for any options in the app settings that may allow you to enable landscape mode. 2. Rotate your device: Sometime... ⇲

No support for line breaks

Fix: 1. Use alternative formatting: Instead of line breaks, consider using symbols or characters to indicate breaks in the text. 2. Check for upd... ⇲

Bugs issue

Copy/paste feature is unreliable

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Use the built-in copy/paste options: Instead of using gestures... ⇲

Inability to edit text

Fix: 1. Check for edit permissions: Ensure that the text you are trying to edit is not locked or set to read-only. 2. Restart the app: Close and... ⇲

Remote control does not function properly

Fix: 1. Check battery: Ensure that the remote control has fresh batteries and is functioning correctly. 2. Reconnect the remote: Go to Bluetooth... ⇲

Text scrolling is erratic

Fix: 1. Restart the app: Close and reopen the app to refresh its functionality. 2. Check for updates: Ensure you are using the latest version of... ⇲

Inconsistent remote functionality

Fix: 1. Check battery and connection: Ensure the remote has fresh batteries and is properly connected via Bluetooth. 2. Restart the app: Close an... ⇲

UI issue

Text gets cut off on screen

Fix: 1. Adjust text size: Go to the app settings and look for text size or display options. Reducing the text size may help fit the text within t... ⇲

Settings issue

Desview navigation appears in foreign languages

Fix: 1. Change language settings: Go to the app settings and look for a language option. Change it to your preferred language. 2. Check device la... ⇲

Updates issue

Saved scripts are deleted after updates

Fix: 1. Backup scripts: Regularly back up your scripts by exporting them to a safe location before updating the app. 2. Check for a recovery opti... ⇲

Network issue

Bluetooth connectivity issues

Fix: 1. Toggle Bluetooth: Turn Bluetooth off and back on in your iPhone settings. 2. Forget and reconnect: Go to Settings > Bluetooth, find the d... ⇲

Customization issue

Speed adjustment is limited

Fix: 1. Check settings: Go to the app settings and look for speed adjustment options. Ensure you are using the maximum available settings. 2. Res... ⇲

Desview lacks basic customization options

Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options. 2. Use workarounds: If cus... ⇲

No way to adjust reading line/level

Fix: 1. Check app settings: Look for any options related to reading line or level adjustments in the app settings. 2. Use external tools: If the... ⇲

Support issue

Setup instructions are minimal and unclear

Fix: 1. Look for online tutorials: Search for video tutorials or user guides online that can provide step-by-step instructions for setting up the... ⇲

Payments issue

Desview requires subscription fee

Fix: 1. Evaluate the features: Assess whether the features offered justify the subscription fee for your needs. 2. Look for alternatives: If the... ⇲

Slow issue

Desview performance slows down after updates

Fix: 1. Clear cache: Go to the app settings and look for an option to clear cache or data. This can help improve performance. 2. Restart the app:... ⇲