Fix Ego errors on iphone

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25 problems reported in the past 24 hours

๐Ÿ”   Select the category that fits your issue:
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Support
Unprofessional driver behavior

๐Ÿ› ๏ธ If you encounter unprofessional behavior, document the incident with details and report it through t... show fix »
Lack of driver accountability

๐Ÿ› ๏ธ To hold drivers accountable, always rate your driver after the ride and provide detailed feedback ab... show fix »
Poor customer service response

๐Ÿ› ๏ธ For quicker responses, use the in-app support feature to submit your issue, as it may prioritize you... show fix »
Dirty and old cars

๐Ÿ› ๏ธ If you receive a ride in a dirty or old car, you can cancel the ride and request another one. Make s... show fix »
Drivers not assisting passengers with children

๐Ÿ› ๏ธ When booking a ride, add a note in the app indicating that you have children and may need assistance... show fix »
Frequent scenic route detours by drivers

๐Ÿ› ๏ธ If a driver takes a longer route, you can politely ask them to follow the route suggested by the app... show fix »
Inability to resolve app issues

๐Ÿ› ๏ธ For app-related issues, try clearing the app's cache or data in your phone's settings, which can res... show fix »
Unreliable ride scheduling

๐Ÿ› ๏ธ When scheduling a ride, book it a bit earlier than you need to account for any potential delays. Thi... show fix »
High cancellation rates

๐Ÿ› ๏ธ To reduce the likelihood of cancellations, try to book rides during times when demand is lower, such... show fix »
Inadequate driver training

๐Ÿ› ๏ธ If you notice a lack of professionalism or safety concerns with a driver, report the incident throug... show fix »
Poor communication from support team

๐Ÿ› ๏ธ For better communication, be clear and concise in your messages to support, providing all necessary... show fix »
 
UI
Inaccurate destination placement

๐Ÿ› ๏ธ Before confirming your ride, double-check the destination pin on the map. You can drag the pin to th... show fix »
 
Customization
Limited favorite locations

๐Ÿ› ๏ธ To work around the limited favorite locations, create a note on your phone with frequently used addr... show fix »
No option for family-sized vehicles

๐Ÿ› ๏ธ If you need a larger vehicle, consider using the app during peak hours when more drivers are availab... show fix »
 
Payments
Issues with adding US credit cards

๐Ÿ› ๏ธ Ensure that your credit card details are entered correctly, including the billing address that match... show fix »
Removal of Apple Pay payment option

๐Ÿ› ๏ธ If Apple Pay is no longer available, check for any app updates that may restore this feature. Ensure... show fix »
 
Bugs
Inconsistent fare calculations

๐Ÿ› ๏ธ Before booking, check the fare estimate provided in the app. If the fare seems unusually high, consi... show fix »
 
Network
Poor app tracking and location accuracy

๐Ÿ› ๏ธ Ensure that your phone's GPS is enabled and that the app has permission to access your location. You... show fix »
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Developer:
Ego for Information Technology
Email:
  https://ego-now.com/
Terms/Privacy:
โš”๏ธ https://www.ego-now.com/en/privacy
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 Private Data Ego collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data

 Breakdown of Software Ratings
Positive experience
91.6%

Negative experience
5.9%

Neutral
2.5%

~ from our NLP analysis of 12,142 combined software ratings.