fix problems on HANBD [iphone]

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—— Run into issues on HANBD? Get help pending when official support gets back to you!

HANBD
Info:
company: Zhenjiang Haigele Electronic Science & Technology Co., Ltd.
: http://www.hgl-zj.com/
Chat with our AI-based HANBD Support
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Crashes issue

HANBD crashes

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. OR C... ⇲
 
Account issue

Account setup issues

Fix: Double-check all the information you are entering during the setup process. Ensure that all required fields are filled out correctly and com... ⇲

Difficulties with password reset

Fix: Ensure that you are checking the correct email account for the password reset link. It may take a few minutes to arrive. OR If the reset... ⇲

Limited functionality without sign in

Fix: Explore the app's features that do not require signing in. Some apps allow limited access to certain functionalities without an account. O... ⇲
 
Bugs issue

Inaccurate weight readings

Fix: Ensure that the device you are using to measure weight is calibrated correctly. Refer to the user manual for calibration instructions. OR... ⇲
 
Support issue

No customer support

Fix: Look for a help or FAQ section within the app that may provide answers to common questions or issues. OR Search online for user forums or... ⇲
 
Settings issue

Terms in Chinese

Fix: Check the app settings to see if there is an option to change the language to English or your preferred language. OR If no language optio... ⇲
 
Network issue

Wi-Fi connection problems

Fix: Ensure that your Wi-Fi network is functioning properly by testing it with other devices. Restart your router if necessary. OR Forget the... ⇲
 
Glitches issue

Glitches in app

Fix: Close the app completely and restart it. This can often resolve temporary glitches. OR Check for updates to the app in the App Store and... ⇲
 
Customization issue

No country selection option

Fix: Check the app settings to see if there is a region or country option that can be adjusted. Sometimes this is found under account settings.... ⇲
 
Registration issue

Registration link not functional

Fix: Try accessing the registration link from a different browser or device to see if the issue persists. OR Clear your browser's cache and co... ⇲
 
Freezing issue

HANBD is unresponsive

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR Restart your... ⇲
 
Syncing issue

Litter box disconnects from app

Fix: Ensure that the litter box is within range of your Wi-Fi network and that it is powered on. Restart the litter box if necessary. OR Reins... ⇲
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 what users are saying
Bad experience
88.9%

Good experience
7.4%

Neutral
3.7%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data HANBD collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.