fix problems on Sanborns [iphone]

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—— Run into issues on Sanborns? Get help pending when official support gets back to you!

Sanborns
Info:
company: Grupo Sanborns, S.A.B de C.V.
: https://www.sanborns.com.mx/preguntas-frecuentes/
: www.sanborns.com.mx
Chat with our AI-based Sanborns Support
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Registration issue

Sanborns fails to register accounts for users outside the country

Fix: 1. Check if the app has a specific country setting in the account registration process. Ensure you are selecting the correct country. 2. Try... ⇲
 
Payments issue

Inability to use valid personal data for purchases

Fix: 1. Double-check that all personal data entered is accurate and matches the format required by the app (e.g., no extra spaces, correct postal... ⇲
 
Support issue

No response from customer service

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Try reaching out to customer service through di... ⇲

Long wait times on phone with no response

Fix: 1. Try calling during off-peak hours, such as early morning or late evening, when wait times may be shorter. 2. If possible, use the app's c... ⇲

Manager does not answer calls

Fix: 1. Try calling at different times of the day to increase your chances of reaching the manager. 2. If you have a specific issue, consider add... ⇲

Customer service redirects without resolution

Fix: 1. When contacting customer service, clearly state your issue and ask for a specific resolution to avoid being redirected. 2. Keep a record... ⇲

Poor management at specific store location

Fix: 1. If you experience poor service, document your experience and provide feedback through the app or website, if available. 2. Try visiting t... ⇲
 
Bugs issue

Sanborns does not add items to the shopping cart

Fix: 1. Ensure that you are logged into your account before attempting to add items to the cart. 2. Try refreshing the app or restarting your dev... ⇲
 
UI issue

Address input fails to work

Fix: 1. Ensure that you are entering the address in the correct format, including any required fields such as city, state, and postal code. 2. Tr... ⇲
 
Loading issue

Page refreshes and resets during order process

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Clear the app's cac... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.5%

Bad experience
3.7%

Neutral
1.8%

~ from our NLP analysis of 109 combined software ratings.

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La Comer

 Private Data Sanborns collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content