—— Run into issues on SMBT ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to mobile data or vice versa. If the issue pers... ⇲
Fix: Check if the app has a specific section for past statements or transaction history. Navigate through the app's menu to find options like 'Ac... ⇲
Fix: Ensure that your SMBT Mobile app is updated to the latest version. Go to the App Store, search for SMBT Mobile, and check if an update is av... ⇲
Fix: Review the bill pay section of the app for any information regarding processing times. Sometimes, this information is provided in the FAQs o... ⇲
Fix: Double-check the payee's account information you entered. Ensure that you have the correct account number and that it is entered correctly i... ⇲
Fix: If you are uncomfortable using your real name, consider creating a pseudonym or nickname that you can use for the review. This allows you to... ⇲