fix problems on Mygate Premium [iphone]

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—— Run into issues on Mygate Premium? Get help pending when official support gets back to you!

Mygate Premium
Info:
company: VIVISH TECHNOLOGIES PRIVATE LIMITED
: http://mygate.in
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Account issue

Inability to delete accounts without community opting for GDPR

Fix: 1. Review account settings: Check the app's account settings for any options related to account deletion. 2. Contact community admin: If yo... ⇲

International number limitations for account creation

Fix: 1. Check country code: Ensure you are using the correct country code when entering your phone number. 2. Use a local number: If possible, u... ⇲
 
UI issue

Keyboard issues on user editable fields

Fix: 1. Restart the app: Close and reopen the Mygate Premium app to see if the keyboard issue resolves itself. 2. Check keyboard settings: Go to... ⇲
 
Updates issue

Poor refresh features for status updates

Fix: 1. Manually refresh: Look for a refresh button or pull down on the screen to refresh the status updates manually. 2. Check internet connect... ⇲
 
Notifications issue

Notifications are not property specific

Fix: 1. Check notification settings: Go to the app settings and ensure that notifications are set up correctly for each property. 2. Update the... ⇲

Cannot disable certain notifications

Fix: 1. Check app settings: Go to the notification settings within the Mygate Premium app and see if there are options to disable specific notifi... ⇲
 
Ads issue

Excessive spam notifications and ads

Fix: 1. Adjust notification settings: Go to the app settings and customize your notification preferences to reduce spam. 2. Check for ad setting... ⇲

Intrusive pop-up ads

Fix: 1. Check app settings: Look for any options to limit ads or adjust ad preferences within the app settings. 2. Update the app: Ensure you ar... ⇲
 
Security issue

Issues with OTP for US phone numbers

Fix: 1. Check phone number format: Ensure that your phone number is entered in the correct format, including the country code. 2. Restart the ap... ⇲

Erroneous entry and exit time recording by security

Fix: 1. Report the issue: If you notice discrepancies, document them and report them to your community admin for review. 2. Double-check entry/e... ⇲
 
Search issue

Search feature limitations for older posts

Fix: 1. Use specific keywords: When searching, use more specific keywords or phrases to narrow down results. 2. Check for filters: Look for any... ⇲
 
Backup issue

Lack of activity history maintenance

Fix: 1. Check app settings: Look for any options related to activity history or logs within the app settings. 2. Manually track activity: Consid... ⇲
 
Permissions issue

Difficulty in managing guest entry approvals

Fix: 1. Review guest management settings: Go to the app settings and check for options related to guest entry approvals. 2. Create a guest list:... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
2.8%

Neutral
2.7%

~ from our NLP analysis of 2,541 combined software ratings.

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 Private Data Mygate Premium collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. MyGate Premium Monthly Plan: $0.99 Ad-Free MyGate Experience
  2. MyGate Premium Yearly Plan: $10.49 Ad-Free MyGate Experience