fix problems on Outdoorsy [iphone]

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—— Run into issues on Outdoorsy? Get help pending when official support gets back to you!

Outdoorsy - Rent an RV
Info:
company: Outdoorsy, Inc.
: https://www.outdoorsy.com
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Account issue
Lack of accountability for host cancellations

Fix: 1. Review the cancellation policy: Familiarize yourself with the cancellation policies outlined in the app. This can help you understand you... ⇲
Inconsistent owner reliability

Fix: 1. Check reviews: Before booking, read reviews from previous renters to gauge the reliability of the owner. 2. Communicate with the owner:... ⇲
 
Support issue
Poor customer service response times

Fix: 1. Use multiple contact methods: If you are not getting a response via email, try reaching out through social media or the app's chat featur... ⇲
Unresponsive emergency service for roadside assistance

Fix: 1. Keep alternative contacts: Have a list of alternative roadside assistance services saved in your phone in case the app's service is unres... ⇲
Lack of clear communication regarding policies

Fix: 1. Review the policies: Take the time to read through all policies available in the app before booking. 2. Ask questions: If you have speci... ⇲
Unclear insurance claim submission requirements

Fix: 1. Review the insurance policy: Carefully read through the insurance policy details in the app to understand the requirements. 2. Document... ⇲
 
Payments issue
Misleading refund policies

Fix: 1. Read the refund policy carefully: Before booking, ensure you understand the refund policy by reading it thoroughly in the app. 2. Docume... ⇲
Issues with deposit refunds

Fix: 1. Review the deposit policy: Ensure you understand the deposit refund policy outlined in the app. 2. Document your refund request: If you... ⇲
Delayed reimbursements for broken RVs

Fix: 1. Review the reimbursement policy: Familiarize yourself with the reimbursement process outlined in the app. 2. Document your claim: Keep a... ⇲
 
Search issue
Inaccurate search results for RV specifications

Fix: 1. Refine your search criteria: Use specific filters to narrow down your search results, such as location, price range, and RV type. 2. Con... ⇲
No sorting options for search results

Fix: 1. Use filters: While sorting may not be available, use the filtering options to narrow down your search results based on your preferences.... ⇲
 
UI issue
Difficulties in navigating the app for listing RVs

Fix: 1. Explore the app: Spend some time familiarizing yourself with the app's layout and features. 2. Use the search bar: Utilize the search ba... ⇲
Keyboard obstructs password field

Fix: 1. Rotate your device: Sometimes, rotating your iPhone to landscape mode can help move the keyboard out of the way. 2. Tap 'Done' on the ke... ⇲
 
Bugs issue
Bugs in rental checkout process

Fix: 1. Restart the app: Close and reopen the Outdoorsy app to see if the issue persists. 2. Clear app cache: Go to iPhone Settings > General >... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.4%

Bad experience
2.1%

Neutral
1.4%

~ from our NLP analysis of 18,860 combined software ratings.

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 Private Data Outdoorsy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics