fix problems on OcularCheck [iphone]

—— Run into issues on OcularCheck? Get help pending when official support gets back to you!

OcularCheck: Acuity Exam

Info:

company: Project ORBIS International Inc

: https://cybersight.org/contact/

: cybersight.org

Chat with our AI-based OcularCheck Support

🛠️ Common OcularCheck Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Font size causes longer lines of text

Fix: Adjust the font size settings within the app if available. Go to the app settings and look for a 'Text Size' or 'Font Size' option. If the a... ⇲

Requires a second person for testing

Fix: If you are testing your own vision, consider using a mirror to reflect the screen of your iPhone. Position the mirror at an angle where you... ⇲

UI issue

Poor layout makes instructions easy to skip

Fix: Take a moment to familiarize yourself with the layout of the app before starting the test. You can do this by navigating through the app and... ⇲

Customization issue

No option for checking vision at arm's length

Fix: To check your vision at arm's length, you can manually create a test using a printed vision chart. Print a standard vision chart from a reli... ⇲

Bugs issue

Instructions repeat every time acuity is checked

Fix: To minimize the repetition of instructions, consider taking notes on the key points of the instructions before starting the test. This way,... ⇲

Guidance issue

No guidance on device distance for testing

Fix: Check the app's help section or user manual for any mention of recommended distances. If this information is not available, a common distanc... ⇲