fix problems on Stash2Go [iphone]

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—— Run into issues on Stash2Go? Get help pending when official support gets back to you!

Stash2Go
Info:
company: Luxx GmbH
: https://www.ravelry.com/groups/stash2go
: wurzelkraut.com
Chat with our AI-based Stash2Go Support
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Freezing issue

Frequent app freezing

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older devices) to... ⇲
 
Payments issue

Patterns not accessible after purchase

Fix: Check if you are logged into the correct account that made the purchase. Sometimes, users may have multiple accounts. Log out and log back i... ⇲
 
Screen issue

Blank or frozen screen on startup

Fix: Force close the app and restart it as mentioned earlier. If the app continues to freeze, try restarting your iPhone by holding down the powe... ⇲

Inconsistent screen resolution

Fix: Check for updates for both the app and your iOS version. Sometimes, resolution issues can be fixed with updates. Go to the App Store and you... ⇲
 
UI issue

Fields do not line up

Fix: Try adjusting the app's display settings if available. Look for options related to layout or display in the app settings that might help ali... ⇲

Cannot view post while responding in forums

Fix: Try using a split-screen feature if your device supports it, allowing you to view the forum post while typing your response in another windo... ⇲
 
Loading issue

Slow loading times

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. If the connection is we... ⇲
 
Search issue

Limited pattern search functionality

Fix: Explore the app's settings to see if there are any filters or search options that can be adjusted to improve search results. Look for advanc... ⇲
 
Gameplay issue

Learning curve for new users

Fix: Utilize any available tutorials or help sections within the app. Many apps include a 'Help' or 'Tutorial' section that can guide new users t... ⇲
 
Bugs issue

Row counters do not function as expected

Fix: Check the app settings to see if there is an option to enable or configure row counters. Sometimes, features can be toggled on or off in the... ⇲
 
Customization issue

Cannot reorder queue

Fix: Look for an option in the app that allows you to manage or edit your queue. This may be found in the settings or within the queue management... ⇲
 
Network issue

No offline browsing for new patterns

Fix: Check if the app has an option to download patterns for offline use. Look in the settings or pattern management section for any download opt... ⇲
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 what users are saying
Good experience
53.1%

Bad experience
37.5%

Neutral
9.4%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data Stash2Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Search History
    • Usage Data