fix problems on SmartHome (MSmartHome) [iphone]

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SmartHome (MSmartHome)
Info:
company: ShenZhen Shuzhi Scene Positioning Technology Co., Ltd.
: https://www.midea.com/us
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Network issue

SmartHome (MSmartHome) disconnects from devices

Fix: 1. Check Wi-Fi Connection: Ensure your iPhone is connected to a stable Wi-Fi network. If the connection is weak, try moving closer to the ro... ⇲
 
UI issue

Inaccurate error messages

Fix: 1. Restart the App: Close the SmartHome app completely and reopen it. This can sometimes clear temporary glitches causing inaccurate message... ⇲

Poor user interface design

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to become more comfortable with its layout. Sometimes, understanding the n... ⇲

Missing humidity level display

Fix: 1. Check Device Capabilities: Ensure that your SmartHome devices are capable of measuring humidity. If they are not, the app will not displa... ⇲
 
Compatibility issue

No Siri Shortcuts support

Fix: 1. Use Alternative Automation: While waiting for Siri Shortcuts support, consider using the SmartHome app's built-in automation features to... ⇲

SmartHome (MSmartHome) does not support Matter

Fix: 1. Check for Updates: Ensure that you are using the latest version of the SmartHome app, as support for Matter may be added in future update... ⇲

SmartHome (MSmartHome) fails to integrate with Google Home

Fix: 1. Check Account Linking: Ensure that your SmartHome account is properly linked to your Google Home account. Go to the Google Home app and c... ⇲
 
Permissions issue

Location access required for setup

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that SmartHome has permission to access your location.... ⇲
 
Freezing issue

SmartHome (MSmartHome) hangs during scheduling

Fix: 1. Close Background Apps: Double-tap the home button (or swipe up from the bottom on newer models) and close any unnecessary apps running in... ⇲
 
Account issue

Difficulties with account migration

Fix: 1. Follow Migration Steps: Ensure you are following the correct steps for account migration as outlined in the app's help section or user gu... ⇲
 
Customization issue

Limited temperature control options

Fix: 1. Check Device Compatibility: Ensure that your SmartHome devices support the temperature control features you are trying to access. Refer t... ⇲

Inability to modify old timers

Fix: 1. Delete and Recreate Timers: If you cannot modify existing timers, delete them and create new ones with the desired settings. 2. Check for... ⇲

SmartHome (MSmartHome) does not allow for separate power and temperature control

Fix: 1. Check Device Capabilities: Ensure that your SmartHome devices support separate control for power and temperature. Refer to the device man... ⇲
 
Syncing issue

Inconsistent device detection

Fix: 1. Ensure Devices are Powered On: Check that all SmartHome devices are powered on and connected to the same Wi-Fi network as your iPhone. 2.... ⇲
 
Bugs issue

SmartHome (MSmartHome) does not report water bucket level

Fix: 1. Check Device Compatibility: Ensure that your SmartHome device is designed to report water levels. Refer to the device manual for specific... ⇲

SmartHome (MSmartHome) shows false tank full warnings

Fix: 1. Check Sensor Placement: Ensure that the sensors are correctly placed and not obstructed, as this can lead to false readings. 2. Restart t... ⇲
 
Glitches issue

Random device activation

Fix: 1. Check for Interference: Ensure that there are no other devices nearby that could be causing interference with your SmartHome devices. Thi... ⇲
 
Settings issue

SmartHome (MSmartHome) lacks detailed timed settings

Fix: 1. Explore All Settings: Go through all the settings in the app to ensure you are not missing any advanced options for timed settings. 2. Us... ⇲
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 what users are saying
Good experience
89.6%

Bad experience
8.1%

Neutral
2.3%

~ from our NLP analysis of 6,612 combined software ratings.

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 Private Data SmartHome (MSmartHome) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data