fix problems on MIT [iphone]

—— Run into issues on MIT ? Get help pending when official support gets back to you!

MIT Mobile

Info:

company: Massachusetts Institute of Technology

: http://ist.mit.edu/

: m.mit.edu

Chat with our AI-based MIT Support

🛠️ Common MIT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only works on campus

Fix: If the app is designed to work only on campus, ensure that you are connected to the campus Wi-Fi network. If you are off-campus, consider us... ⇲

New article list view shows fewer articles

Fix: Try refreshing the article list by pulling down on the screen. This can sometimes load more articles that may not have appeared initially du... ⇲

UI issue

Scrolling selects articles unintentionally

Fix: Adjust your scrolling technique by using a lighter touch on the screen. This can help prevent accidental selections while scrolling through... ⇲

Shuttle tracking interface unusable on mobile

Fix: Try closing and reopening the app to reset the interface. Sometimes, a simple restart can resolve display issues. OR Check for any update... ⇲

Bugs issue

Incorrect shuttle location displayed

Fix: Ensure that your device's location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the app has... ⇲

Dining hall status always shows closed

Fix: Check if there is a manual refresh option in the dining hall status section. Pull down to refresh the status and see if it updates correctly... ⇲

No times shown for services other than Tech Shuttle

Fix: Check the app settings to see if there are options to enable or display additional service times. Sometimes, features can be toggled on or o... ⇲

Saferide Boston East missing

Fix: Ensure that you have the latest version of the app, as updates may include additional services. Check the App Store for any available update... ⇲

Crashes issue

Stellar crashes consistently

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. This can help r... ⇲

MIT crashes on startup

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can help resolve temporary issues that cause crashes on sta... ⇲

Notifications issue

No message board for shuttle updates

Fix: Check if there is a notifications or alerts section in the app settings that can be enabled to receive updates about shuttle services. OR... ⇲

Compatibility issue

Fullscreen version for iPad not available

Fix: Try using the iPhone version of the app in compatibility mode on your iPad. This can sometimes allow for a better viewing experience until a... ⇲

Not optimized for iOS 6 bigger screens

Fix: Adjust the display settings on your iPhone to see if there are options to change the resolution or display size, which may improve usability... ⇲