—— Run into issues on What's Covered? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using broader terms or synonyms related to your search. If the software requires exact medical terminology, consider using a medical dic... ⇲
Fix: Create a reference list of common medical terms and their synonyms that you might need to use while searching. This can help you quickly fin... ⇲
Fix: Use the device's built-in navigation features. On most iPhones, you can swipe from the left edge of the screen to go back to the previous pa... ⇲
Fix: Check if there are any additional resources or links within the app that provide more detailed coverage information. Sometimes, apps have hi... ⇲
Fix: Cross-reference the information you find in the app with other reliable sources, such as official websites or customer service representativ... ⇲
Fix: Try rotating your device to see if the app automatically adjusts. If it does not, check the app settings to see if there is an option to ena... ⇲
Fix: Try adjusting the text size in your device settings. Sometimes, reducing the text size can help the input box fit better on the screen witho... ⇲
Fix: Take note of any typos you encounter and keep a personal list. This can help you understand the context better and avoid confusion when usin... ⇲
Fix: Look for a help or FAQ section within the app that might provide additional context or details about coverage. Sometimes, these sections con... ⇲
Fix: Use external resources like Google Maps or health insurance provider directories to find local physicians. You can search for specific speci... ⇲
Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and see if changing the display settings helps with... ⇲
Fix: Familiarize yourself with basic medical terminology and concepts that are frequently used in the app. This can help you navigate the app mor... ⇲
Fix: Use the screenshot feature on your iPhone to capture important pages for future reference. You can access your screenshots in the Photos app... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check if there is an update available. U... ⇲
Fix: Use broader search terms or try different combinations of keywords to see if you can yield better results. Sometimes, changing the order of... ⇲
Fix: Use the search function with broader terms or categories related to the procedure you are looking for. Sometimes, searching by the type of s... ⇲
Fix: If you receive a general response, try to ask more specific questions or provide additional context to get a more tailored answer. OR Doc... ⇲
Fix: Keep a manual log of your benefits and usage in a notes app or spreadsheet. This can help you track your benefits until the app provides thi... ⇲
Fix: Take a clear photo of your Medicare card and store it in a secure notes app or a password-protected folder on your device for easy access.... ⇲