fix problems on Vidio [iphone]

—— Run into issues on Vidio? Get help pending when official support gets back to you!

Vidio: Sports, Movies, Series

Info:

company: PT Kreatif Media Karya

: http://support.vidio.com

: www.vidio.com

Chat with our AI-based Vidio Support

🛠️ Common Vidio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Vidio freezes while watching stream

Fix: 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi or cellular connection. You can do this by running a speed test... ⇲

slow loading times

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If it’s slow, try resetting your... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you have the latest version of the Vidio app installed. Go to the App Store, tap on your profile icon, and chec... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content: Check if the app allows you to download specific content for offline viewing. Look for a download button next to the vi... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the Vidio app has a help or FAQ section that can provide answers to common issues. 2. Search online: Look for u... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Vidio and ensure that notifications are enabled and set to your preference.... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings to see if there are any options for customizing the interface or viewing preferences. 2. Provide... ⇲

Battery issue

high battery consumption

Fix: 1. Lower screen brightness: Reduce your iPhone's screen brightness while using the app to save battery life. 2. Close background apps: Ensur... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the Vidio app. This information can usually be found on... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.8%

Bad experience

5.0%

Neutral

2.1%

~ from our NLP analysis of 1,453 combined software ratings.

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Private Data Vidio collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Vidio Premier Platinum 1 Bulan: $2.99 Beli paket 1 Bulan Vidio Premier Platinum
Vidio Premium 30 Days: $4.39 Watch Original Series and other contents
Platinum + PL Mobile Monthly: $4.99 Platinum + PL Monthly Package for Mobile Apps
Platinum + PL 30 Days: $9.99 Platinum + PL 30 Days Package
Platinum + Olympics : $2.99 Platinum + Olympic 30D All Screen
SPOTV 30 Days: $1.99 SPOTV 30 Days Package
Vidio Premier Platinum 1 Tahun: $17.99 Vidio Premier Platinum 1 Tahun
Vidio Transactional: $0.99 Single Purchase Vidio Livestream / VOD
Diamond + Spotv 30D All Screen: $9.99 Diamond + SPOTV All Screen Packages
Vidio Premier Gold 1 bulan: $2.99 Vidio Premier Gold 1 bulan