fix problems on Telpark [iphone]

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—— Run into issues on Telpark? Get help pending when official support gets back to you!

Telpark
Info:
company: MAKSU ESPANA, S.L.
: https://www.telpark.com/en
: www.telpark.com
Chat with our AI-based Telpark Support
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Support issue

No in-person help after hours

Fix: Since in-person help is not available after hours, familiarize yourself with the app's FAQ section and user guides. These resources often co... ⇲
 
Payments issue

Automated system fails to recognize payments

Fix: If the automated system fails to recognize your payments, ensure that you are entering the correct payment details. Double-check your credit... ⇲

Continues to charge after stopping use

Fix: To stop unwanted charges, check your account settings within the app for any active subscriptions or payment methods. Remove any payment inf... ⇲

No way to cancel or remove payment information

Fix: If you cannot remove payment information, check the app's settings for any options related to payment methods. If there is no option availab... ⇲

Frequent error messages during payment

Fix: If you encounter frequent error messages during payment, ensure that your internet connection is stable. Try switching between Wi-Fi and mob... ⇲
 
Settings issue

Cannot change or cancel reservations

Fix: If you cannot change or cancel reservations through the app, check if there is an option to contact customer support via email or chat durin... ⇲
 
Security issue

No authentication for rental cars

Fix: If the app does not require authentication for rental cars, ensure that you are using a secure payment method and monitor your account for a... ⇲

Fraudulent charges on accounts

Fix: If you notice fraudulent charges, immediately contact your bank to dispute the charges and secure your account. Change your passwords and mo... ⇲
 
Camera issue

Parking cameras fail to identify license plates

Fix: If parking cameras are failing to identify your license plate, ensure that your vehicle's license plate is clean and clearly visible. If the... ⇲
 
Login issue

Cannot log in or recover password

Fix: If you cannot log in, ensure that you are entering the correct email and password. Use the 'Forgot Password' feature to reset your password.... ⇲
 
Account issue

Cannot delete vehicle from account

Fix: If you cannot delete a vehicle from your account, check the app settings for an option to manage vehicles. If this option is not available,... ⇲
 
Compatibility issue

Telpark only works with Portuguese IP address

Fix: If the app is restricted to Portuguese IP addresses, consider using a VPN service that allows you to connect through a Portuguese server. Th... ⇲

Limited functionality in some cities

Fix: If the app has limited functionality in your city, check for any updates or announcements from Telpark regarding service availability. Somet... ⇲
 
Network issue

Connection issues with the server

Fix: If you are experiencing connection issues, check your internet connection and try restarting your device. Ensure that you have a stable conn... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.0%

Bad experience
8.7%

Neutral
2.3%

~ from our NLP analysis of 620 combined software ratings.

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 Private Data Telpark collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics