fix problems on Lolli [iphone]

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—— Run into issues on Lolli? Get help pending when official support gets back to you!

Lolli: Earn Cashback & Bitcoin
Info:
company: Lolli, Inc.
: https://www.lolli.com/help
: www.lolli.com
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Payments issue

Delayed rewards confirmation

Fix: 1. Check the 'Rewards' section in the app to see if there are any pending confirmations. Sometimes rewards take longer to process due to ret... ⇲

Low cash back caps

Fix: 1. Review the cash back terms and conditions in the app to understand the limits set by Lolli. This can help you plan your purchases accordi... ⇲

Limited retailers for linked card rewards

Fix: 1. Regularly check the list of participating retailers in the app. Lolli may add new retailers over time, expanding your options. 2. Use the... ⇲

High minimum cash out requirement

Fix: 1. Review the minimum cash out amount in the app and plan your cash out requests accordingly. 2. Accumulate rewards over time to reach the m... ⇲

Rewards not credited for sales items

Fix: 1. Review the terms and conditions for cash back on sales items, as some retailers may exclude discounted items from rewards. 2. Keep track... ⇲

Delayed withdrawal processing

Fix: 1. Check the app for any notifications regarding withdrawal processing times, as these can vary based on the method used. 2. Ensure that you... ⇲

Reduced daily rewards

Fix: 1. Review the app's terms regarding daily rewards to understand any changes or limitations that may have been implemented. 2. Consider incre... ⇲

Limited earning opportunities for low spenders

Fix: 1. Look for smaller retailers or promotions that may offer cash back opportunities for lower spending amounts. 2. Consider combining purchas... ⇲
 
Support issue

Frequent customer support issues

Fix: 1. Check the app's FAQ section for common issues and solutions. This can often resolve problems without needing to contact support. 2. Use t... ⇲

Slow response from customer support

Fix: 1. Use the in-app support feature to submit your issue, ensuring you provide as much detail as possible to help expedite the response. 2. Ch... ⇲
 
Account issue

Phone number requirement for app access

Fix: 1. If you are uncomfortable providing your phone number, consider using a secondary number or a virtual phone number service for verificatio... ⇲

Issues with account linking

Fix: 1. Ensure that you are entering the correct login credentials for the accounts you are trying to link. Double-check for typos or incorrect i... ⇲

Profile completion errors preventing withdrawals

Fix: 1. Go to your profile settings in the app and ensure all required fields are completed. Look for any alerts indicating incomplete sections.... ⇲
 
Bugs issue

Inconsistent reward tracking

Fix: 1. Regularly check your transaction history in the app to ensure all purchases are being tracked correctly. 2. If you notice discrepancies,... ⇲
 
Syncing issue

Inability to merge wallets across devices

Fix: 1. Check if the app allows for account synchronization across devices. If it does, ensure you are logged into the same account on both devic... ⇲
 
Settings issue

Rewards calculated in USD instead of BTC

Fix: 1. Check the app settings to see if there is an option to display rewards in BTC instead of USD. If available, switch to BTC for your reward... ⇲
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 what users are saying
Good experience
96.4%

Neutral
2.0%

Bad experience
1.6%

~ from our NLP analysis of 18,840 combined software ratings.

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 Private Data Lolli collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics