fix problems on Toloka [iphone]

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—— Run into issues on Toloka? Get help pending when official support gets back to you!

Toloka: Earn online
Info:
company: Ai Toloka Inc
: https://toloka.ai/tolokers/docs/ios/troubleshooting/troubleshooting.html?lang=en
: toloka.ai
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Payments issue

Tasks often disappear without payment

Fix: Keep a record of the tasks you complete, including screenshots or notes about the task details. If a task disappears, you can refer to your... ⇲

Inconsistent payment processing

Fix: Ensure that your payment information is correctly set up in the app. Double-check your payment method and account details to avoid any issue... ⇲

Unpaid training tasks

Fix: Be cautious when engaging in training tasks. If you find that training tasks are not being compensated, focus on tasks that guarantee paymen... ⇲

Shady payment processing methods

Fix: Research the payment methods available in the app. Choose a payment method that you trust and that has a good reputation for security and re... ⇲

Low earnings for time spent

Fix: Evaluate the tasks you are completing and focus on those that offer better compensation for your time. Prioritize tasks that have a higher p... ⇲
 
Account issue

Account verification delays

Fix: Make sure you have submitted all required documents for verification. Double-check that your documents meet the app's requirements and are c... ⇲
 
Settings issue

Vague instructions for some tasks

Fix: If you encounter vague instructions, try to look for additional resources or examples within the app. Sometimes, there may be links to guide... ⇲
 
Crashes issue

Toloka crashes or logs out unexpectedly

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve stability. Check the App Sto... ⇲
 
Customization issue

Language issues in task descriptions

Fix: If you encounter language barriers, consider using translation tools or apps to help you understand the task descriptions better. You can co... ⇲
 
Security issue

Suspicious task requests

Fix: Always review task requests carefully. If a task seems suspicious or too good to be true, it’s best to avoid it. Trust your instincts and pr... ⇲

Potential security concerns with personal information

Fix: Review the app's privacy policy to understand how your personal information is used and protected. Ensure that you are comfortable with thei... ⇲
 
Support issue

Customer support responses are unhelpful

Fix: When reaching out to customer support, be as detailed as possible in your inquiries. Provide screenshots and specific information about your... ⇲
 
Gameplay issue

Tasks can be repetitive or uninteresting

Fix: To combat boredom, try to mix up the types of tasks you complete. Explore different categories and types of tasks to keep your experience fr... ⇲
 
Updates issue

Limited task availability

Fix: Check the app frequently for new tasks, as availability can change throughout the day. Set reminders to log in at different times to catch n... ⇲
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 what users are saying
Good experience
83.1%

Bad experience
14.8%

Neutral
2.1%

~ from our NLP analysis of 1,130 combined software ratings.

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 Private Data Toloka collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data