fix problems on Total Wine & More [iphone]

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—— Run into issues on Total Wine & More? Get help pending when official support gets back to you!

Total Wine & More
Info:
company: Retail Services & Systems, Inc.
: http://www.totalwine.com/customer-service/contact-us
: www.totalwine.com
Chat with our AI-based Total Wine & More Support
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Slow issue

Slow response time to cart

Fix: If the cart is slow to respond, try closing the app completely and reopening it. Double-tap the home button (or swipe up from the bottom on... ⇲

Laggy performance

Fix: To improve laggy performance, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom) and... ⇲
 
UI issue

Tedious typing experience

Fix: To improve the typing experience, consider using the voice-to-text feature on your iPhone. Tap the microphone icon on the keyboard to dictat... ⇲

Difficulties with adding items to lists

Fix: If you are having trouble adding items to lists, ensure that you are following the correct steps as outlined in the app's help section. Some... ⇲
 
Inventory issue

Frequent out-of-stock items

Fix: To manage out-of-stock items, regularly check the app for updates on inventory. You can also set up notifications for specific items if the... ⇲

Inventory inaccuracies

Fix: If you notice inventory inaccuracies, try refreshing the app by pulling down on the screen to reload the data. This can sometimes correct di... ⇲

Inconsistent product availability

Fix: To deal with inconsistent product availability, regularly check the app for updates on stock levels. You can also call your local store to c... ⇲

Inventory not updated

Fix: If inventory is not updated, try refreshing the app by pulling down on the screen. This can help load the latest inventory data. OR Keep... ⇲
 
Bugs issue

Reward points disappearing

Fix: Check if you are logged into the correct account. Sometimes, reward points may appear to be missing if you are logged into a different accou... ⇲

Incorrect deals displayed

Fix: If you see incorrect deals, try refreshing the app by pulling down on the screen. This can update the deals displayed and correct any inaccu... ⇲
 
Support issue

Curbside pickup issues

Fix: If you encounter issues with curbside pickup, double-check the pickup time you selected. Ensure that you have received a confirmation email... ⇲

Unprofessional customer service

Fix: If you experience unprofessional customer service, document your interactions and provide feedback through the app's feedback feature. This... ⇲
 
Payments issue

Payment processing errors

Fix: If you experience payment processing errors, first check your internet connection. A weak connection can cause issues with payment processin... ⇲

Checkout errors

Fix: If you encounter checkout errors, first ensure that all items in your cart are eligible for purchase. Sometimes, items may be restricted or... ⇲
 
Login issue

Total Wine & More requires repeated verification

Fix: If the app requires repeated verification, check your account settings to see if there are any security features enabled that may be causing... ⇲
 
Updates issue

Missing upcoming classes/events

Fix: If upcoming classes or events are missing, check the app's settings to ensure notifications are enabled. This can help you stay updated on n... ⇲
 
Crashes issue

Total Wine & More crashes or logs out

Fix: If the app crashes or logs you out, try uninstalling and reinstalling the app. This can help clear any corrupted data that may be causing th... ⇲
 
Search issue

Limited search functionality across multiple locations

Fix: To improve search functionality, ensure that you are using the latest version of the app. Check for updates in the App Store and install any... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
3.4%

Neutral
1.5%

~ from our NLP analysis of 72,171 combined software ratings.

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 Private Data Total Wine & More collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data