—— Run into issues on Wilson Bank & Trust? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the check is properly endorsed on the back. Use a dark pen to write 'For Mobile Deposit Only' along with your signature. Make su... ⇲
Fix: Clean the camera lens on your iPhone with a soft, lint-free cloth to remove any smudges or dirt. Hold the phone steady and ensure that the c... ⇲
Fix: Check the app's update notes in the App Store to understand what changes have been made. If a feature you rely on is missing, look for alter... ⇲
Fix: Try force closing the app and reopening it. If the prompt continues to appear, restart your iPhone to reset the app's state. OR If the is... ⇲
Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the speed improves. If the issue persists,... ⇲
Fix: Take some time to explore the new layout. Familiarize yourself with the new features and where they are located. Look for a help or tutorial... ⇲
Fix: Monitor your account balance regularly through the app to avoid overdrafts. Set up alerts for low balances to receive notifications when you... ⇲
Fix: Check your internet connection and try switching between Wi-Fi and cellular data. If the app continues to go offline, restart your device to... ⇲
Fix: Check if the app has a feature to link multiple accounts. If it does, ensure that all your accounts are properly linked and visible in the a... ⇲
Fix: Force close the app by swiping it away in the app switcher, then reopen it. If it continues to crash, restart your iPhone to clear any tempo... ⇲
Fix: Check if there is a specific section in the app for pending transactions. Sometimes, pending deposits may not show up immediately after subm... ⇲
Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store and install them if available. OR I... ⇲
Fix: If a check is illegible, consider taking a clear photo of the check and emailing it to yourself or saving it in a secure location. You can t... ⇲
Fix: Regularly check for app updates in the App Store and install them to benefit from bug fixes and improvements. Keeping the app updated can he... ⇲