fix problems on Clim8 [iphone]

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—— Run into issues on Clim8? Get help pending when official support gets back to you!

Clim8
Info:
company: Clim8 SAS
: https://support.myclim8.com
: myclim8.com
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Registration issue

Trouble registering product on app

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolves the issue. 2. Double-check tha... ⇲
 
Battery issue

Clim8 causes huge battery drain on phone

Fix: 1. Check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. 2. Limit background app ref... ⇲

Clim8 drains phone battery overnight

Fix: 1. Close the app completely before going to bed. Double-tap the home button (or swipe up from the bottom) and swipe up on the Clim8 app to c... ⇲

Battery life disappears when app is not closed

Fix: 1. Make it a habit to close the Clim8 app when not in use. 2. Check for any settings within the app that may allow you to disable background... ⇲

Clim8 burns battery even when gloves are not in use

Fix: 1. Close the app completely when not in use. Double-tap the home button (or swipe up from the bottom) and swipe up on the Clim8 app to close... ⇲
 
Customization issue

Difficult to adjust temperature

Fix: 1. Familiarize yourself with the app interface. Review the user manual or help section within the app for guidance on temperature adjustment... ⇲
 
Bugs issue

Gloves stop heating and require unplugging

Fix: 1. Check the connection between the gloves and the battery pack. Ensure that the plugs are securely connected. 2. Inspect the gloves for any... ⇲

Clim8 and gloves stop working after a few months

Fix: 1. Check for any firmware updates for both the app and the gloves through the Clim8 app. 2. Inspect the gloves and battery pack for any phys... ⇲
 
Network issue

Connectability issues with app after a year

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage, find the Clim8 app, and select 'Offload App'. This can help resolve... ⇲
 
Updates issue

New app version did not fix issues

Fix: 1. Uninstall the Clim8 app and then reinstall it from the App Store. This can help clear any corrupted data from the previous version. 2. Ch... ⇲
 
Syncing issue

Bluetooth sync issues

Fix: 1. Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure it is turned on. 2. Restart both the Clim8 app... ⇲
 
Compatibility issue

Not compatible with Apple Watch

Fix: 1. Use your iPhone to control the Clim8 app and gloves, as the app may not currently support Apple Watch integration. 2. Check for any updat... ⇲

Clim8 not working with new iPhone iOS

Fix: 1. Check for updates to the Clim8 app in the App Store. Developers often release updates to ensure compatibility with new iOS versions. 2. R... ⇲
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 what users are saying
Good experience
65.2%

Bad experience
30.4%

Neutral
4.3%

~ from our NLP analysis of 23 combined software ratings.

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 Private Data Clim8 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics