fix problems on Trans [iphone]

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—— Run into issues on Trans? Get help pending when official support gets back to you!

Transform by Fitaz
Info:
company: Fitaz Health Pty Ltd
: https://fitazfk.zendesk.com/hc/en-us
: fitazfk.com
Chat with our AI-based Trans Support
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Bugs issue

Inability to track progress

Fix: 1. Ensure you are logged into your account properly. Check if your profile settings are correctly set up to track progress. 2. Navigate to t... ⇲

Inconsistent workout experience

Fix: 1. Keep a workout journal to track your experiences and identify patterns in the inconsistencies. 2. Try to stick to a specific routine or s... ⇲
 
UI issue

Poorly designed meal sections

Fix: 1. Provide feedback directly within the app if there is an option to do so, as this may help improve future updates. 2. Use external meal pl... ⇲

Small images in meal selection

Fix: 1. Zoom in on the images by using the pinch gesture on your iPhone screen. 2. If the images are still too small, consider using a different... ⇲
 
Customization issue

No rest time between sets

Fix: 1. Use a timer app on your iPhone to manually track rest periods between sets. Set a timer for your desired rest duration. 2. Consider using... ⇲

Limited recipe options

Fix: 1. Use external recipe websites or apps to supplement the meal options provided in Transform. 2. Consider creating your own recipes based on... ⇲

Bare bones program with free online workouts

Fix: 1. Explore additional features within the app that may not be immediately visible. 2. Consider supplementing your workouts with other fitnes... ⇲
 
Privacy issue

Requires personal information before payment

Fix: 1. Review the app's privacy policy to understand how your information will be used. If you are uncomfortable, consider using a temporary ema... ⇲
 
Payments issue

Confusing subscription process

Fix: 1. Carefully read through the subscription options presented in the app. Take notes on the different plans and their features. 2. If you are... ⇲
 
Loading issue

Loading issues

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app's cac... ⇲
 
Compatibility issue

No Spotify integration during workouts

Fix: 1. Use the Spotify app separately while using Transform. Open Spotify, start your playlist, and then switch back to the Transform app. 2. Co... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Try reaching out through social media channels... ⇲
 
Syncing issue

Trans does not save user data

Fix: 1. Ensure you are logged into your account properly, as data may not save if you are using the app as a guest. 2. Check your iPhone settings... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.1%

Bad experience
2.5%

Neutral
1.4%

~ from our NLP analysis of 437 combined software ratings.

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 Private Data Trans collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Monthly Subscription: $12.99 Monthly Subscription
  2. Monthly Subscription: $9.99 Monthly Subscription (Foundation)
  3. Yearly Subscription: $88.99 Yearly Subscription
  4. Yearly Subscription: $70.99 Yearly Subscription (Foundation)
  5. Transform Lvl 1 (No Equipment): $84.99 Transform Lvl 1 (No Equipment)
  6. VIP Monthly: $9.99 Monthly Subscription (VIP)
  7. Transform Lvl 2 (No Equipment): $84.99 Transform Lvl 2 (No Equipment)
  8. Extended Access: $19.00 Extended Access
  9. Transform Lvl 3 (No Equipment): $84.99 Transform Lvl 3 (No Equipment)
  10. VIP Yearly: $70.99 Full Access Yearly (VIP)