fix problems on GAİN [iphone]

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—— Run into issues on GAİN? Get help pending when official support gets back to you!

GAİN
Info:
company: Gain
: https://www.gain.tv
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Video issue

Dark screen with only audio

Fix: 1. Force close the app and restart it. 2. Check if there are any updates available for the app in the App Store and install them. 3. If the... ⇲

Inconsistent video playback

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the playback improves. 2. Restart the app and try pla... ⇲
 
Audio issue

Auto-play resumes unexpectedly

Fix: 1. Go to the app settings and look for an option related to auto-play or continuous play. Disable this feature if available. 2. If there is... ⇲
 
Search issue

Search function not working properly

Fix: 1. Ensure that you are entering the correct title or keywords. 2. Try clearing the app's cache if the option is available in the settings. 3... ⇲

Poor search results for specific titles

Fix: 1. Try using different keywords or phrases when searching for titles. 2. Check for updates to the app that may improve search functionality.... ⇲
 
Freezing issue

Airplay feature causes app to freeze

Fix: 1. Ensure that both your iPhone and the AirPlay device are on the same Wi-Fi network. 2. Restart both devices to refresh the connection. 3.... ⇲
 
Account issue

Subscription prompts despite being a member

Fix: 1. Log out of your account in the app and log back in to refresh your subscription status. 2. Check your subscription status in your iPhone'... ⇲
 
Login issue

Login issues with username and password

Fix: 1. Double-check that you are entering the correct username and password. 2. If you have forgotten your password, use the 'Forgot Password' f... ⇲
 
UI issue

No episode tracking or resume feature

Fix: 1. Check the app settings to see if there is an option to enable episode tracking or resume features. 2. If not available, try keeping a man... ⇲

Lack of content visibility on homepage

Fix: 1. Try refreshing the app by closing and reopening it. 2. Check for any filters or settings that may be limiting the content displayed on th... ⇲

Unwanted content appears upon opening app

Fix: 1. Check the app settings for any preferences related to content recommendations and adjust them accordingly. 2. Clear the app's cache if th... ⇲

Repetitive design causing user frustration

Fix: 1. Explore the app settings to see if there are any themes or layout options that can be adjusted for a better experience. 2. Provide feedba... ⇲
 
Settings issue

No English subtitles available

Fix: 1. Check the app settings to see if there is an option to enable subtitles and ensure it is turned on. 2. Look for a different version of th... ⇲
 
Compatibility issue

No Google Chrome extension for iPhone

Fix: 1. Use the mobile version of the GAİN website through the Chrome browser on your iPhone as an alternative. 2. Bookmark the site for easier a... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
30.0%

Neutral
3.3%

~ from our NLP analysis of 60 combined software ratings.

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 Private Data GAİN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Aylık Abonelik: $9.99 Bir ay boyunca tüm GAİN içeriklerine abone ol