fix problems on PictureThis [iphone]

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—— Run into issues on PictureThis? Get help pending when official support gets back to you!

PictureThis - Plant Identifier
Info:
company: Glority Global Group Ltd.
: https://www.picturethisai.com/
: www.picturethisai.com
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Payments issue

Limited functionality without subscription

Fix: Familiarize yourself with the free features available in the app. Focus on using those features effectively to maximize your experience with... ⇲

Confusing subscription management

Fix: Navigate to your device's settings and locate the subscriptions section. Here, you can view and manage your subscriptions directly, includin... ⇲

Limited free access to features

Fix: Maximize the use of the free features by planning your plant identification sessions strategically, focusing on the most important plants yo... ⇲

Grayed out options for restoring or canceling subscription

Fix: Ensure that you are logged into the correct account associated with your subscription. Sometimes, options may appear grayed out if you are n... ⇲
 
Bugs issue

Difficulties with certain plant types

Fix: When identifying plants that are less common, try to gather as much information as possible about the plant's environment, size, and growth... ⇲

Inconsistent care instructions

Fix: Cross-reference care instructions with reputable gardening websites or books to ensure you are following the best practices for your plants.... ⇲

Difficulty identifying plants without distinct features

Fix: When taking photos, try to include any unique characteristics of the plant, such as growth patterns or surrounding flora, to provide more co... ⇲

Limited information on some plants

Fix: Supplement the app's information with research from reputable gardening websites or books to gain a more comprehensive understanding of the... ⇲

Issues with photo history deletion

Fix: Check the app's settings for a specific option to manage or delete photo history. Some apps have a dedicated section for this purpose. OR... ⇲
 
Support issue

Customer service issues

Fix: Check the app's FAQ or help section for common issues and solutions. Many apps provide self-help resources that can resolve your concerns wi... ⇲
 
Battery issue

PictureThis drains battery quickly

Fix: Limit the use of the app to when you have a fully charged battery. Close other background apps to conserve battery life while using PictureT... ⇲
 
Network issue

Lack of offline functionality

Fix: Before going offline, download any necessary plant identification resources or images that you may need. This can help you use the app witho... ⇲
 
Updates issue

Missing features after updates

Fix: Check the app's update notes or changelog to see if the features you are missing have been moved or renamed. Sometimes updates change the la... ⇲
 
UI issue

No back button for one-handed use

Fix: Try using gestures or swiping to navigate back within the app if available. Familiarize yourself with any gesture controls that the app may... ⇲
 
Ads issue

Ads and subscription model are frustrating

Fix: Explore the app's settings to see if there is an option to reduce ad frequency or switch to a less intrusive ad model, if available. OR I... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.8%

Bad experience
2.4%

Neutral
1.8%

~ from our NLP analysis of 955,247 combined software ratings.

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 Private Data PictureThis collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PictureThis Pro: $39.99 Unlimited plant IDs, care tips, and diagnoses
  2. PictureThis Pro: $39.99 Unlock PictureThis Gold features
  3. PictureThis Pro: $7.99 Unlock PictureThis Gold features
  4. PictureThis Pro: $3.99 Unlock PictureThis Gold features
  5. PictureThis Pro: $39.99 Unlock PictureThis Plus Features
  6. PictureThis Pro: $39.99 Unlock PictureThis Pro Features
  7. PictureThis Family Plan: $49.99 Unlimited plant IDs, care tips, and diagnoses
  8. PictureThis Pro: $39.99 Unlimited plant IDs, care tips, and diagnoses
  9. PictureThis Pro: $39.99 Unlimited plant IDs, care tips, and diagnoses
  10. PictureThis Family Plan: $49.99 Subscribe family plan and share with family.