fix problems on MySSI [iphone]

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—— Run into issues on MySSI? Get help pending when official support gets back to you!

MySSI
Info:
company: SSI International GmbH
: http://www.divessi.com
: www.divessi.com
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Syncing issue
Manual syncing is cumbersome

Fix: 1. Enable automatic syncing: Check the app settings to see if there is an option to enable automatic syncing with your d...

Pending dives not auto-logged

Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure that MySSI has permission to access yo...

 
Screen issue
Black screen issue

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen on newer models) to see...

 
Updates issue
Limited dive site database

Fix: 1. Check for updates: Regularly check for updates in the app, as the dive site database may be expanded in future releas...

 
UI issue
Inability to add new dive sites easily

Fix: 1. Use the map feature: If the app allows, try to add new dive sites using the map feature. Zoom in on the area where th...

 
Glitches issue
Glitches in the map feature

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary glitches in the map fea...

 
Account issue
Difficulty retrieving existing accounts

Fix: 1. Reset password: If you are having trouble logging in, try resetting your password through the app or website. Look fo...

 
Settings issue
Lack of metric/imperial setting persistence

Fix: 1. Change settings in the app: Go to the settings within the MySSI app and look for measurement units. Change it to your...

 
Bugs issue
Inconsistent dive certification process

Fix: 1. Review certification requirements: Make sure you are following the correct steps as outlined in the app for certifica...

Missing animal entries in log system

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include additional animal entri...

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 what users are saying
Good experience
96.9%

Neutral
2.0%

Bad experience
1.1%

~ from our NLP analysis of 6,153 combined software ratings.

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 Private Data MySSI collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics