fix problems on SGC Grading [iphone]

—— Run into issues on SGC Grading? Get help pending when official support gets back to you!

SGC Grading

Info:

company: SGC Grading

: https://www.gosgc.com/collector-support/contact-us

Chat with our AI-based SGC Grading Support

🛠️ Common SGC Grading Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SGC Grading freezes upon login

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Continuous loading after login

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can toggle Airplane mode on and off to re... ⇲

Requires re-login every time

Fix: 1. Check app settings: Open the SGC Grading app, go to settings, and look for an option related to 'Stay logged in' or 'Remember me'. Ensure... ⇲

Syncing issue

Inconsistent card transfer to My Cards

Fix: 1. Ensure you are following the correct procedure: Check the app’s help section or user guide to confirm you are transferring cards correctl... ⇲

Crashes issue

Crashes on older devices

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough fr... ⇲

Freezing issue

SGC Grading stalls during use

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲

Loading issue

Unresponsive login spinner

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom) and swipe up on the SGC Grading app to close it. Reopen t... ⇲

UI issue

Accidental card selection

Fix: 1. Enable touch sensitivity settings: Go to Settings > Accessibility > Touch and adjust the touch sensitivity settings to reduce accidental... ⇲

Uploads issue

Limited photo upload options for cards

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure that SGC Grading has permission to access your photos. If not, enable... ⇲