fix problems on AllChinaBuy [iphone]

—— Run into issues on AllChinaBuy? Get help pending when official support gets back to you!

AllChinaBuy

Info:

company: Hangzhou Taohaowu Technology Co., Ltd.

: https://www.allchinabuy.com

: www.allchinabuy.com

Chat with our AI-based AllChinaBuy Support

🛠️ Common AllChinaBuy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Some features not in English

Fix: Check the app settings for a language option. Go to the 'Settings' menu within the app, look for 'Language' or 'Localization', and select 'E... ⇲

Refund process is slow or non-existent

Fix: Document your refund request by taking screenshots of your order and any communication with customer support. Then, go to the app's 'Help' o... ⇲

Support issue

Shipping delays

Fix: Check the app for any updates regarding your order status. Go to the 'Orders' section and see if there are any notifications about shipping... ⇲

Inconsistent customer support

Fix: When contacting customer support, be as detailed as possible. Include your order number, a description of your issue, and any relevant scree... ⇲

Payments issue

High shipping charges

Fix: Before placing an order, compare shipping options. Some items may have different shipping rates based on the seller or shipping method. Look... ⇲

Verification code issues

Fix: Ensure that your phone number is entered correctly in the app. Go to 'Account Settings' and verify your phone number. If you are not receivi... ⇲

UI issue

Order completion confusion

Fix: After placing an order, check the 'Orders' section in the app to track its status. If you are unsure about the completion of your order, loo... ⇲

AllChinaBuy can be confusing to navigate

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main sections such as 'Home', 'Categories', 'Orders',... ⇲

Bugs issue

Product quality varies

Fix: Before making a purchase, read product reviews and ratings from other users. This can give you an idea of the product quality. Look for item... ⇲